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How and when internal marketing orientation affects frontline employees’ positive word of mouth: insights from a hotel in China Journal article
Hong, Zijing, Xu, Angela J., Loi, Raymond, Chow, Cheris W.C.. How and when internal marketing orientation affects frontline employees’ positive word of mouth: insights from a hotel in China[J]. European Journal of Marketing, 2024.
Authors:  Hong, Zijing;  Xu, Angela J.;  Loi, Raymond;  Chow, Cheris W.C.
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:3.7/5.5 | Submit date:2024/10/10
Felt Responsibility For Constructive Change  Internal Marketing Orientation  Job Crafting  Positive Word Of Mouth  
How does the metaverse transform festival tourism? A Cognitive-Affective Personality System (CAPS) theory Journal article
Wang, Jingna, Li, Yini, Miao, Li, Liu, Yulong, Li, Jing. How does the metaverse transform festival tourism? A Cognitive-Affective Personality System (CAPS) theory[J]. Journal of Travel and Tourism Marketing, 2024, 41(8), 1124-1140.
Authors:  Wang, Jingna;  Li, Yini;  Miao, Li;  Liu, Yulong;  Li, Jing
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:8.2/8.5 | Submit date:2024/08/05
Cognitive-affective Personality System Theory  Electronic Word Of Mouth  Festivalscape  Metaverse Flow Experience  Metaverse Scene  
What motivates international tourists’ positive word-of-mouth? The effect of individualist and collectivist cultural orientations Journal article
Zhong, Lina, Zhu, Mengyao, Li, Xiaonan, Morrison, Alastair M., Camilleri, Mark Anthony. What motivates international tourists’ positive word-of-mouth? The effect of individualist and collectivist cultural orientations[J]. Tourism Review, 2024.
Authors:  Zhong, Lina;  Zhu, Mengyao;  Li, Xiaonan;  Morrison, Alastair M.;  Camilleri, Mark Anthony
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:7.3/7.2 | Submit date:2024/05/16
Electronic Word-of-mouth (Ewom)  Erg Theory  Incentives  Individualism-collectivism  Positive Word-of-mouth (Pwom)  Word-of-mouth (Wom)  
Whose Fault Is It? Negative Consumer Experience With AI-enabled Technology Conference proceedings
Miami, USA, June 8-10, 2023
Authors:  Ho, Kin-yan;  Ho, Ying;  Mac, Vai Iun;  Xiao, Sarah
Favorite |  | Submit date:2023/08/17
Ai  Word-of-mouth  Customer Loyalty  
Double blades: does a sharing platform benefit from integration to a popular OTA platform? Journal article
Li,Chunhong, Deng,Lingfei, Law,Rob. Double blades: does a sharing platform benefit from integration to a popular OTA platform?[J]. Journal of Travel and Tourism Marketing, 2023, 40(1), 1-20.
Authors:  Li,Chunhong;  Deng,Lingfei;  Law,Rob
Favorite | TC[WOS]:5 TC[Scopus]:5  IF:8.2/8.5 | Submit date:2023/08/03
Difference-in-differences  Eatwith  Electronic Word Of Mouth Generation  Expectation Disconfirmation Theory  Meal Sharing  Natural Experiment  Online Travel Agency  Platform Integration  Tourism Marketing  Tripadvisor  
What are the obstacles in the way to “avoid landmines”? Influence of electronic word-of-mouth dispersion on order decision from the self-construal perspective Journal article
Mengmeng Song, Rob Law, Yucong Duan. What are the obstacles in the way to “avoid landmines”? Influence of electronic word-of-mouth dispersion on order decision from the self-construal perspective[J]. International Journal of Hospitality Management, 2022, 107, 103334.
Authors:  Mengmeng Song;  Rob Law;  Yucong Duan
Favorite | TC[WOS]:8 TC[Scopus]:9  IF:9.9/10.3 | Submit date:2022/11/07
Electronic Word-of-mouth Dispersion  Order Decision  Attribution Selection  Endowment Effect  Self-construal  
Tourist–Host Identity Risk: Scale Development and Consequences Journal article
Lawrence Hoc Nang Fong, Carol Xiaoyue Zhang, Ziyou Wang. Tourist–Host Identity Risk: Scale Development and Consequences[J]. Journal of Travel Research, 2022, 62(7), 1588 –1604.
Authors:  Lawrence Hoc Nang Fong;  Carol Xiaoyue Zhang;  Ziyou Wang
Favorite | TC[WOS]:6 TC[Scopus]:6  IF:8.0/9.7 | Submit date:2023/08/10
Anticipated Experience  Emotional Solidarity  Social Identity  Travel Risk  Word-of-mouth  
Effective Multiplatform Advertising Policy Journal article
Huang, Kaifan, Yang, Lu Xing, Yang, Xiaofan, Tang, Yuan Yan. Effective Multiplatform Advertising Policy[J]. IEEE Transactions on Systems, Man, and Cybernetics: Systems, 2022, 52(7), 4483-4493.
Authors:  Huang, Kaifan;  Yang, Lu Xing;  Yang, Xiaofan;  Tang, Yuan Yan
Favorite | TC[WOS]:5 TC[Scopus]:5  IF:8.6/8.7 | Submit date:2022/05/13
Adaptation Models  Advertising  Expected Benefit  Marketing  Mathematical Model  Media  Multiplatform Advertising (Mpa) Policy  Numerical Models  Optimal Control  Optimal Control  Optimality System  Upper Bound  Word-of-mouth (Wom) Propagation.  
Scale development for consumer repulsion: A consumers' individual identity-expressiveness perspective Journal article
Bu, Huimei, Shi, Guicheng, Liu, Matthew Tingchi. Scale development for consumer repulsion: A consumers' individual identity-expressiveness perspective[J]. PSYCH JOURNAL, 2021, 10(4), 649-667.
Authors:  Bu, Huimei;  Shi, Guicheng;  Liu, Matthew Tingchi
Adobe PDF | Favorite | TC[WOS]:0 TC[Scopus]:0  IF:1.3/1.6 | Submit date:2021/12/08
Consumer Repulsion  Domestic Product Ownership  Negative Word Of Mouth  Scale Development  Self-identity  Social Identity  
Strategy for enhancing the image of edible insect restaurants: Focus on internal environmental locus of control Journal article
Hwang, J, Choe, J. Y. J, Kim, J. J. Strategy for enhancing the image of edible insect restaurants: Focus on internal environmental locus of control[J]. Journal of Hospitality and Tourism Management, 2020, 45, 48-57.
Authors:  Hwang, J;  Choe, J. Y. J;  Kim, J. J
Adobe PDF | Favorite | TC[WOS]:18 TC[Scopus]:18  IF:7.6/8.3 | Submit date:2021/12/06
Edible Insect Restaurant  Image  Intentions To Use  Internal Environmental Locus Of Control  Willingness To Pay More  Word-of-mouth Intentions