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Tourist–Host Identity Risk: Scale Development and Consequences
Lawrence Hoc Nang Fong1; Carol Xiaoyue Zhang2; Ziyou Wang3
2022-10
Source PublicationJournal of Travel Research
ABS Journal Level4
ISSN0047-2875
Volume62Issue:7Pages:1588 –1604
Abstract

Risk perception has been an important construct in understanding tourists’ trip planning. Surprisingly, while tourists’ perceived tourist–host identity risk (THIR) plays an essential role in this process, its effects have been overlooked. Against this backdrop, this study develops a THIR scale and investigates how it shapes the intention of mainland Chinese tourists to revisit Hong Kong, and also investigates the spread of positive word-of-mouth (WoM) by conducting multiple online surveys with mainlanders. The results show that THIR is a uni-dimensional construct which is robustly measured by 12 items. It undermines revisit intention and the spread of positive WoM because of lower emotional solidarity followed by anticipation of unpleasant experience. This negative serial mediation is weaker for people who have a strong Chinese identity and perceive high THIR of an alternative destination (Macao). Meaningful implications are provided for destination marketers.

KeywordAnticipated Experience Emotional Solidarity Social Identity Travel Risk Word-of-mouth
DOI10.1177/00472875221127680
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaSocial Sciences - Other Topics
WOS SubjectHospitality, Leisure, Sport & Tourism
WOS IDWOS:000868404600001
Scopus ID2-s2.0-85148453949
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Citation statistics
Document TypeJournal article
CollectionFaculty of Business Administration
DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT
Corresponding AuthorLawrence Hoc Nang Fong
Affiliation1.Faculty of Business Administration, Centre for Cognitive and Brain Sciences, University of Macau, Taipa, Macau SAR, China
2.Nottingham University Business School, University of Nottingham, Nottingham, UK
3.Henley Business School, University of Reading, Reading, UK
First Author AffilicationFaculty of Business Administration
Corresponding Author AffilicationFaculty of Business Administration
Recommended Citation
GB/T 7714
Lawrence Hoc Nang Fong,Carol Xiaoyue Zhang,Ziyou Wang. Tourist–Host Identity Risk: Scale Development and Consequences[J]. Journal of Travel Research, 2022, 62(7), 1588 –1604.
APA Lawrence Hoc Nang Fong., Carol Xiaoyue Zhang., & Ziyou Wang (2022). Tourist–Host Identity Risk: Scale Development and Consequences. Journal of Travel Research, 62(7), 1588 –1604.
MLA Lawrence Hoc Nang Fong,et al."Tourist–Host Identity Risk: Scale Development and Consequences".Journal of Travel Research 62.7(2022):1588 –1604.
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