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Robotic companionship for solo diners: the role of robotic service type, need to belong and restaurant type Journal article
Huang, Jingwen (Daisy), Wong, Ip Kin Anthony, Lian, Qi Lilith, Huang, Huiling. Robotic companionship for solo diners: the role of robotic service type, need to belong and restaurant type[J]. International Journal of Contemporary Hospitality Management, 2025, 37(3), 890-917.
Authors:  Huang, Jingwen (Daisy);  Wong, Ip Kin Anthony;  Lian, Qi Lilith;  Huang, Huiling
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:9.1/8.9 | Submit date：2025/01/13
Need To Belong  Rapport  Restaurant Type  Robotic Service Type  Solo Diners  
Understanding customer multi-interactions, trust, social support and voluntary performance in smart restaurants Journal article
Jiao, Haoyue, Wong, Ip Kin Anthony, Lin, Zhiwei (CJ). Understanding customer multi-interactions, trust, social support and voluntary performance in smart restaurants[J]. Journal of Hospitality and Tourism Technology, 2024, 15(5), 717-736.
Authors:  Jiao, Haoyue;  Wong, Ip Kin Anthony;  Lin, Zhiwei (CJ)
Favorite | TC[WOS]:2 TC[Scopus]:2  IF:5.3/6.4 | Submit date：2024/08/05
Customer Interaction  Customer Voluntary Performance  Service Robot  Smart Restaurant  Social Exchange Theory  
An integrated model of artificially intelligent (AI) facial recognition technology adoption based on perceived risk theory and extended TPB: a comparative analysis of US and South Korea Journal article
Hwang, J, Kim, J, Joo, K.H, Choe, Ja Young. An integrated model of artificially intelligent (AI) facial recognition technology adoption based on perceived risk theory and extended TPB: a comparative analysis of US and South Korea[J]. Journal of Hospitality Marketing & Management, 2024, 33(8), 1071-1099.
Authors:  Hwang, J;  Kim, J;  Joo, K.H;  Choe, Ja Young
Favorite | TC[WOS]:3 TC[Scopus]:4  IF:11.9/11.3 | Submit date：2024/08/05
Artificial Intelligent-based Facial Recognition Technology  Cultural Differences  Perceived Risk Theory  Restaurant Technology  Theory Of Planned Behavior  
Hierarchical value mapping of diners in Macao's casino restaurants Journal article
Fan, P. K. T, Choe, J. Y. J, Na, Y. Hierarchical value mapping of diners in Macao's casino restaurants[J]. Journal of Hospitality and Tourism Insights, 2024, 7(5), 2824-2843.
Authors:  Fan, P. K. T;  Choe, J. Y. J;  Na, Y
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:4.8/4.4 | Submit date：2024/02/15
Casino Restaurant  Attribute  Consequence  Value  Means-end Chain  
Repeat Customers and Satisfaction: Uncovering New Intricacies Through Restaurant Reviews Journal article
Ji, Xiaoxian, Nicolau, Juan Luis, Law, Rob, Liu, Xianwei. Repeat Customers and Satisfaction: Uncovering New Intricacies Through Restaurant Reviews[J]. Journal of Hospitality & Tourism Research, 2024, 48(7), 1226-1237.
Authors:  Ji, Xiaoxian;  Nicolau, Juan Luis;  Law, Rob;  Liu, Xianwei
Favorite | TC[WOS]:5 TC[Scopus]:5  IF:4.4/5.0 | Submit date：2023/01/30
Local Customers  Reevaluation  Repeat Customers  Restaurant  User-generated Content  
The “Door” to Doraemon’s Fantasy World: Understanding the Cartoon Café and Its Place Meanings Journal article
Wong, Ip Kin Anthony, Pan, Haiyan, Cao, Qingqing, Lin, Zhiwei, Huang, Jingwen. The “Door” to Doraemon’s Fantasy World: Understanding the Cartoon Café and Its Place Meanings[J]. JOURNAL OF HOSPITALITY & TOURISM RESEARCH, 2024.
Authors:  Wong, Ip Kin Anthony;  Pan, Haiyan;  Cao, Qingqing;  Lin, Zhiwei;  Huang, Jingwen
Favorite | TC[WOS]:0 TC[Scopus]:1  IF:4.4/5.0 | Submit date：2024/10/10
Cartoon Restaurant  Customer Needs  Loyalty  Place Fantasy  Place Meaning  
Having fun in micro-celebrity restaurants: The role of social interaction, foodstagramming, and sharing satisfaction Journal article
Chen, Yun Victoria, Wong, Ip Kin Anthony, Leong, Aliana Man Wai, Huang, Guo Qiong Ivanka. Having fun in micro-celebrity restaurants: The role of social interaction, foodstagramming, and sharing satisfaction[J]. International Journal of Hospitality Management, 2024, 120, 103768.
Authors:  Chen, Yun Victoria;  Wong, Ip Kin Anthony;  Leong, Aliana Man Wai;  Huang, Guo Qiong Ivanka
Favorite | TC[WOS]:6 TC[Scopus]:6  IF:9.9/10.3 | Submit date：2024/05/16
Foodstagramming  Restaurant  Satisfaction  Social Interaction  Social Sharing  Well-being  
A Sentiment Analysis of Michelin 3-star Restaurants Conference paper
Au, Gabriella, JOSEPH ADEA SY-CHANGCO. A Sentiment Analysis of Michelin 3-star Restaurants[C], 2024.
Authors:  Au, Gabriella;  JOSEPH ADEA SY-CHANGCO
Microsoft Word | Favorite |  | Submit date：2024/08/31
Customer Satisfaction, Sentiment Analysis, Restaurant Industry  
Understanding smart service failure: The case of smart restaurants Journal article
Wong, Ip Kin Anthony, Huang, Jingwen (Daisy), Lin, Zhiwei (CJ). Understanding smart service failure: The case of smart restaurants[J]. International Journal of Hospitality Management, 2024, 119, 103714.
Authors:  Wong, Ip Kin Anthony;  Huang, Jingwen (Daisy);  Lin, Zhiwei (CJ)
Favorite | TC[WOS]:5 TC[Scopus]:7  IF:9.9/10.3 | Submit date：2024/05/16
Employee  Robot  Service  Smart Dining  Smart Restaurant  
Linking social servicescape and restoration in dining settings: the moderating role of substantive servicescape Journal article
Lin, Zhiwei (CJ), Xiao, Wenjie, Deng, Baolin, Tao, Changjiang (Bruce), Wong, Ip Kin Anthony. Linking social servicescape and restoration in dining settings: the moderating role of substantive servicescape[J]. Journal of Hospitality and Tourism Insights, 2024.
Authors:  Lin, Zhiwei (CJ);  Xiao, Wenjie;  Deng, Baolin;  Tao, Changjiang (Bruce);  Wong, Ip Kin Anthony
Favorite | TC[WOS]:2 TC[Scopus]:2  IF:4.8/4.4 | Submit date：2024/05/16
Attention Restoration  Branding  Chain Restaurant  Servicescape  Social Servicescape