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Engaging psychologically or behaviourally? A segmentation of the integrated resort customers Journal article
Albayrak, Tahir, Fong, Lawrence Hoc Nang, Caber, Meltem, Cater, Carl. Engaging psychologically or behaviourally? A segmentation of the integrated resort customers[J]. Tourism Management Perspectives, 2024, 54, 101313.
Authors:  Albayrak, Tahir;  Fong, Lawrence Hoc Nang;  Caber, Meltem;  Cater, Carl
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:7.3/8.0 | Submit date:2024/10/10
Customer Engagement  Integrated Resort  Macau  Market Segmentation  
Build It and They Will Come? The Impact of Servicescape on Chinese Millennials’ Satisfaction and Behavioral Intentions toward Integrated Resorts Journal article
Peng, Yangxi, Wang, Erin Yirun, Lam, Desmond. Build It and They Will Come? The Impact of Servicescape on Chinese Millennials’ Satisfaction and Behavioral Intentions toward Integrated Resorts[J]. International Journal of Hospitality and Tourism Administration, 2022, 23(3), 576-598.
Authors:  Peng, Yangxi;  Wang, Erin Yirun;  Lam, Desmond
Favorite | TC[WOS]:11 TC[Scopus]:14  IF:2.9/3.1 | Submit date:2022/08/05
Behavioral Intention  Chinese Millennial  Facility Variety  Integrated Resort  Satisfaction  Servicescape  
How does leader conscientiousness influence frontline staff under conditions of serious anxiety? An empirical study from integrated resorts (IRs) Journal article
Xue, Jin, Mo, Ziying, Liu, Matthew Tingchi, Gao, Ming. How does leader conscientiousness influence frontline staff under conditions of serious anxiety? An empirical study from integrated resorts (IRs)[J]. Journal of Hospitality and Tourism Insights, 2021, 6(1), 90-109.
Authors:  Xue, Jin;  Mo, Ziying;  Liu, Matthew Tingchi;  Gao, Ming
Favorite | TC[WOS]:8 TC[Scopus]:8  IF:4.8/4.4 | Submit date:2022/05/13
Anxiety  Busy Mindset  Covid-19 Pandemic  Integrated Resort (Ir)  Leader Conscientiousness  Subjective Happiness  
Macau gambling industry's quick V-shape rebound from 2014 to 2019 Journal article
Liu, Matthew Tingchi, Dong, Shiying, Chang, Sara Kit Peng, Tan, Francis. Macau gambling industry's quick V-shape rebound from 2014 to 2019[J]. Asia Pacific Journal of Marketing and Logistics, 2021, 33(2), 449-473.
Authors:  Liu, Matthew Tingchi;  Dong, Shiying;  Chang, Sara Kit Peng;  Tan, Francis
Favorite | TC[WOS]:15 TC[Scopus]:17  IF:3.9/4.6 | Submit date:2022/05/13
Diversification  Gambling Industry  Gross Gambling Revenue (Ggr)  Integrated Resort  Macau  Vip  World Centre Of Tourism And Leisure  
Securing Chinese mass market visitation to Cotai's integrated resorts (IRs): Determinants of gaming and non-gaming attributes that influence IR selection Journal article
Glenn McCartney. Securing Chinese mass market visitation to Cotai's integrated resorts (IRs): Determinants of gaming and non-gaming attributes that influence IR selection[J]. TOURISM AND HOSPITALITY RESEARCH, 2020, 20(3), 317-330.
Authors:  Glenn McCartney
Favorite | TC[WOS]:12 TC[Scopus]:14  IF:3.0/3.2 | Submit date:2020/07/14
Integrated Resort Servicescape  The Cotai Strip  Mainland Chinese Visitation  Customer Segmentation  Attraction Attributes  Repeat Patronage  
Batman Rides Again! The impact of a superhero branded attraction on visitation to a casino resort hotel in Macao Journal article
Mccartney, Glenn, Man, Karen Cheong Su. Batman Rides Again! The impact of a superhero branded attraction on visitation to a casino resort hotel in Macao[J]. EVENT MANAGEMENT, 2020, 24(4), 515-526.
Authors:  Mccartney, Glenn;  Man, Karen Cheong Su
Adobe PDF | Favorite | TC[WOS]:3 TC[Scopus]:3  IF:1.3/1.4 | Submit date:2022/08/31
Superhero  Themed Attraction  Chinese Visitation  Casino Marketing  Integrated Resort  
Customers’ needs satisfaction: A scale validation with refinement in the integrated resort setting Journal article
Ahn,Jiseon, Back,Ki Joon, Choe,Yeongbae. Customers’ needs satisfaction: A scale validation with refinement in the integrated resort setting[J]. International Journal of Hospitality Management, 2019, 82, 39-47.
Authors:  Ahn,Jiseon;  Back,Ki Joon;  Choe,Yeongbae
Favorite | TC[WOS]:18 TC[Scopus]:20 | Submit date:2019/08/02
Cross-cultural Study  Eudaimonic Well-being  Hedonic Well-being  Integrated Resort  Needs Satisfaction  Scale Validation  
The velvet rope and the Chinese consumer: a science of the queue apparatus Journal article
Simpson, Tim. The velvet rope and the Chinese consumer: a science of the queue apparatus[J]. Applied Mobilities, 2019, 7(1), 1-9.
Authors:  Simpson, Tim
Favorite | TC[WOS]:1 TC[Scopus]:1 | Submit date:2022/05/17
Apparatus  Consumption  Integrated Resort  Macau  Tourism  Velvet  
Integrated resort employee competencies: a Macau perspective Journal article
Nga Man Lou, Amy Siu Ian So, Yuchin Jerrie Hsieh. Integrated resort employee competencies: a Macau perspective[J]. International Journal of Contemporary Hospitality Management, 2019, 31(1), 247-267.
Authors:  Nga Man Lou;  Amy Siu Ian So;  Yuchin Jerrie Hsieh
Favorite | TC[WOS]:10 TC[Scopus]:12  IF:9.1/8.9 | Submit date:2019/09/22
Competency  Integrated Resort  Mismatch  Employee Development  Human Resources  
Customers' needs satisfaction: A scale validation with refinement in the integrated resort setting Journal article
Jiseon Ahn, Ki-Joon Back, Yeongbae Choe. Customers' needs satisfaction: A scale validation with refinement in the integrated resort setting[J]. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2019, 82, 39-47.
Authors:  Jiseon Ahn;  Ki-Joon Back;  Yeongbae Choe
Favorite | TC[WOS]:18 TC[Scopus]:20  IF:9.9/10.3 | Submit date:2020/07/16
Needs Satisfaction  Eudaimonic Well-being  Scale Validation  Cross-cultural Study  Integrated Resort  Hedonic Well-being