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Faculties & Institutes
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Journal article [4]
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2024 [1]
2022 [3]
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Power of Sentiment Expressions on Peer-to-Peer Rental Platforms: A Mixed-Method Approach
Journal article
Xi Zhang, Xin Wei, Te Zhang, Sai Liang, Yao Ma, Rob Law. Power of Sentiment Expressions on Peer-to-Peer Rental Platforms: A Mixed-Method Approach[J]. Journal of Travel Research, 2024, 63(2), 428-446.
Authors:
Xi Zhang
;
Xin Wei
;
Te Zhang
;
Sai Liang
;
Yao Ma
; et al.
Favorite
|
TC[WOS]:
11
TC[Scopus]:
12
IF:
8.0
/
9.7
|
Submit date:2023/08/03
Airbnb
Online Review
Seller-generated Content
Sentiment Expressions
Trust
Infusing new insights: How do review novelty and inconsistency shape the usefulness of online travel reviews?
Journal article
Xi Zhang, Xiaoxia Zhang, Sai Liang, Yang Yang, Rob Law. Infusing new insights: How do review novelty and inconsistency shape the usefulness of online travel reviews?[J]. Tourism Management, 2022, 96, 104703.
Authors:
Xi Zhang
;
Xiaoxia Zhang
;
Sai Liang
;
Yang Yang
;
Rob Law
Favorite
|
TC[WOS]:
23
TC[Scopus]:
24
IF:
10.9
/
11.5
|
Submit date:2023/02/28
Perceived Usefulness
Review Novelty
Review Inconsistency
Heuristic-systematic Model
Online Travel Review
How does constraining description affect guest booking decisions and satisfaction?
Journal article
Lanfei Gao, Hui Li , Sai Liang, Jingjing Yang, Rob Law. How does constraining description affect guest booking decisions and satisfaction?[J]. Tourism Management, 2022, 93, 104607.
Authors:
Lanfei Gao
;
Hui Li
;
Sai Liang
;
Jingjing Yang
;
Rob Law
Favorite
|
TC[WOS]:
23
TC[Scopus]:
26
IF:
10.9
/
11.5
|
Submit date:2022/08/02
Constraining Description
Guest Booking Decision
Guest Satisfaction
Information Disclosure
Sharing Economy
Power of apologetic responses in online travel community
Journal article
Xiaoshu Guo, Qiang Ye, Rob Law, Sai Liang, Yan Zhang. Power of apologetic responses in online travel community[J]. International Journal of Hospitality Management, 2022, 103, 103208.
Authors:
Xiaoshu Guo
;
Qiang Ye
;
Rob Law
;
Sai Liang
;
Yan Zhang
Favorite
|
TC[WOS]:
10
TC[Scopus]:
14
IF:
9.9
/
10.3
|
Submit date:2022/05/13
Apologetic Responses
Machine Learning
Online Reviews
Service Recovery