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Moving Through the Storm: A Longitudinal Study on IT-Based Agile Organizational Crisis Response Journal article
Ou, Juanjuan, Wong, Ip Kin Anthony. Moving Through the Storm: A Longitudinal Study on IT-Based Agile Organizational Crisis Response[J]. SAGE Open, 2024, 14(2), 21582440241239467.
Authors:  Ou, Juanjuan;  Wong, Ip Kin Anthony
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:2.0/2.3 | Submit date：2024/05/16
Covid-19  Innovation  Organizational Agility  Technology  Work-at-home  
Customer Engagement and its Outcomes: The Cross-Level Effect of Service Environment and Brand Equity Journal article
Ou, Juanjuan, Wong, Ip Kin Anthony, Prentice, Catherine, Liu, Matthew Tingchi. Customer Engagement and its Outcomes: The Cross-Level Effect of Service Environment and Brand Equity[J]. Journal of Hospitality and Tourism Research, 2020, 44(2), 377-402.
Authors:  Ou, Juanjuan;  Wong, Ip Kin Anthony;  Prentice, Catherine;  Liu, Matthew Tingchi
Favorite | TC[WOS]:42 TC[Scopus]:51  IF:4.4/5.0 | Submit date：2021/12/06
Brand Equity  Casino  Customer Engagement  Impulsive Behavior  Loyalty  Service Environment