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Moving Through the Storm: A Longitudinal Study on IT-Based Agile Organizational Crisis Response
Ou, Juanjuan1; Wong, Ip Kin Anthony2
2024-04-01
Source PublicationSAGE Open
ISSN2158-2440
Volume14Issue:2Pages:21582440241239467
Abstract

This research integrates the theoretical strands of crisis management and organizational agility to improvise a process in which organizations expedite their IT-based solutions to cope with mega disruptions, carried out through two studies. Using corpus linguistics as an analytical approach with data collected from press releases from 10 US retail conglomerates, our findings point to the transition from a business-as-usual business model to the incubation of a work-at-home retail model that is infused by technology innovations. In making such a transition, organizations exercise agility through rapidly responding to a multitude of environmental jolts. The contribution of the present article lies in illuminating the role of IT innovations and digitization efforts that lay the necessary organizational capabilities to stay abreast with market opportunities amid extenuating circumstances. This research provides an empirical articulation of the importance of IT-based crisis responses to help scholars better understand the nature of crisis management and organizational agility.

KeywordCovid-19 Innovation Organizational Agility Technology Work-at-home
DOI10.1177/21582440241239467
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaSocial Sciences - Other Topics
WOS SubjectSocial Sciences, Interdisciplinary
WOS IDWOS:001206160800001
PublisherSAGE PUBLICATIONS INC2455 TELLER RD, THOUSAND OAKS, CA 91320
Scopus ID2-s2.0-85191471266
Fulltext Access
Citation statistics
Document TypeJournal article
CollectionDEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT
Corresponding AuthorWong, Ip Kin Anthony
Affiliation1.Guangdong University of Foreign Studies, Guangzhou, China
2.University of Macau, Taipa, China
Corresponding Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Ou, Juanjuan,Wong, Ip Kin Anthony. Moving Through the Storm: A Longitudinal Study on IT-Based Agile Organizational Crisis Response[J]. SAGE Open, 2024, 14(2), 21582440241239467.
APA Ou, Juanjuan., & Wong, Ip Kin Anthony (2024). Moving Through the Storm: A Longitudinal Study on IT-Based Agile Organizational Crisis Response. SAGE Open, 14(2), 21582440241239467.
MLA Ou, Juanjuan,et al."Moving Through the Storm: A Longitudinal Study on IT-Based Agile Organizational Crisis Response".SAGE Open 14.2(2024):21582440241239467.
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