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Does a good firm breed good brand builders? The moderating role of person-CSR fit Conference paper
Tan, Alice J. M., Chow, Cheris W. C., Lai, Jennifer Y. M., Loi, Raymond. Does a good firm breed good brand builders? The moderating role of person-CSR fit[C], 2024.
Authors:  Tan, Alice J. M.;  Chow, Cheris W. C.;  Lai, Jennifer Y. M.;  Loi, Raymond
Favorite |  | Submit date：2024/08/14
Different stressors, different voices: The dual pathways linking challenge-hindrance stressors and constructive-destructive voice Conference paper
Raymond Loi, Angels J. Xu, Cheris W. C. Chow, Jonathan M. L. Kwok. Different stressors, different voices: The dual pathways linking challenge-hindrance stressors and constructive-destructive voice[C], 2019, 28-29.
Authors:  Raymond Loi;  Angels J. Xu;  Cheris W. C. Chow;  Jonathan M. L. Kwok
Favorite |  | Submit date：2019/11/01
What threatens retail employees' thriving at work underleader-member exchange? The role of store spatial crowdingand team negative affective tone Journal article
Angela J. Xu, Raymond Loi, Cheris W. C. Chow. What threatens retail employees' thriving at work underleader-member exchange? The role of store spatial crowdingand team negative affective tone[J]. Human Resource Management, 2019, 58(4), 371-382.
Authors:  ; et al.
Favorite | TC[WOS]:39 TC[Scopus]:43  IF:6.0/7.0 | Submit date：2019/12/22
Leader–member Exchange (Lmx),  Store Spatial Crowding,  Team Negative Affective Tone,  Thrivingat Work  
TURNING HOTEL EMPLOYEES INTO BRAND CHAMPIONS: THE ROLES OF WELL-CONNECTED LEADERS AND ORGANIZATIONAL IDENTIFICATION Journal article
Wilco W. H. Chan, Cheris W. C. Chow, Raymond Loi, Angela J. Xu. TURNING HOTEL EMPLOYEES INTO BRAND CHAMPIONS: THE ROLES OF WELL-CONNECTED LEADERS AND ORGANIZATIONAL IDENTIFICATION[J]. Journal of Hospitality & Tourism Research, 2018, 42(8), 1232-1253.
Authors:  Wilco W. H. Chan;  Cheris W. C. Chow;  Raymond Loi;  Angela J. Xu
Favorite | TC[WOS]:6 TC[Scopus]:6  IF:4.4/5.0 | Submit date：2018/10/30
Hotel Employees  Leader-leader Exchange  Organizational Identification  Positive Word Of Mouth  
Customer misbehavior and store managers' work-to-family enrichment: The moderated mediation effect of work meaningfulness and organizational affective commitment Journal article
Raymond Loi, Angela J. Xu, Cheris W. C. Chow, Jonathan M. L. Kwok. Customer misbehavior and store managers' work-to-family enrichment: The moderated mediation effect of work meaningfulness and organizational affective commitment[J]. Human Resource Management, 2018, 57(5), 1039-1048.
Authors:  Raymond Loi;  Angela J. Xu;  Cheris W. C. Chow;  Jonathan M. L. Kwok
Favorite | TC[WOS]:27 TC[Scopus]:29  IF:6.0/7.0 | Submit date：2018/10/31
Customer Misbehavior  Organizational Affective Commitment  Work-family Enrichment  Work Meaningfulness  
The interactive effect of LMX and LMX differentiation on followers’job burnout: evidence from tourism industry in Hong Kong Journal article
Jennifer Y. M. Lai, Cheris W. C. Chow, Raymond Loi. The interactive effect of LMX and LMX differentiation on followers’job burnout: evidence from tourism industry in Hong Kong[J]. INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT, 2018, 29(12), 1972-1998.
Authors:  Jennifer Y. M. Lai;  Cheris W. C. Chow;  Raymond Loi
Favorite | TC[WOS]:21 TC[Scopus]:25  IF:4.9/5.8 | Submit date：2019/10/17
Leader-member Exchange  Job Resource  Leader-member Exchange Differentiation  Job Burnout  
Interpersonal Relationship, Service Quality, Seller Expertise: How Important Are They to Adolescent Consumers? Journal article
Wendy W. N. Wan, Chung-Leung Luk, Kim-Shyan Fam, Peiguan Wu, Cheris W. C. Chow. Interpersonal Relationship, Service Quality, Seller Expertise: How Important Are They to Adolescent Consumers?[J]. PSYCHOLOGY & MARKETING, 2012, 29(5), 365-377.
Authors:  Wendy W. N. Wan;  Chung-Leung Luk;  Kim-Shyan Fam;  Peiguan Wu;  Cheris W. C. Chow
Favorite | TC[WOS]:17 TC[Scopus]:19  IF:8.9/7.9 | Submit date：2019/11/01