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人工智能集成服务系统中的价值形成：酒店和旅游研究的综述与启示 Journal article
Lin, Katsy J., Zhang, Ke, Chen, Sirong, Ye, Huiyue, Li, Xiaonan, Law, Rob. 人工智能集成服务系统中的价值形成：酒店和旅游研究的综述与启示[J]. Service Industries Journal, 2024.
Authors:  Lin, Katsy J.;  Zhang, Ke;  Chen, Sirong;  Ye, Huiyue;  Li, Xiaonan; et al.
Favorite | TC[WOS]:3 TC[Scopus]:2  IF:7.4/7.5 | Submit date：2024/05/16
Artificial Intelligence  Co-destruction  Service System  Value Co-creation  
Service-quality based pricing approach for charging electric vehicles in smart energy communities Journal article
Wang, Yanliang, Xiang, Yue, Hu, Haifeng, Lao, Keng Weng, Tong, Jun, Jiang, Yi. Service-quality based pricing approach for charging electric vehicles in smart energy communities[J]. Journal of Cleaner Production, 2023, 420, 138416.
Authors:  Wang, Yanliang;  Xiang, Yue;  Hu, Haifeng;  Lao, Keng Weng;  Tong, Jun; et al.
Favorite | TC[WOS]:5 TC[Scopus]:6  IF:9.7/10.2 | Submit date：2023/09/12
Charging Price Based On Service-quality  Conditional Value At Risk  Demand Response  Electric Vehicles  Master-slave Game  
When can interaction orientation create more service value? The moderating role of frontline employees' trust in managers and employee deep acting Journal article
Yang, Defeng, Chen, Xiaoyun, Ma, Baolong, Wei, Haiying. When can interaction orientation create more service value? The moderating role of frontline employees' trust in managers and employee deep acting[J]. Journal of Retailing and Consumer Services, 2022, 65, 102841.
Authors:  Yang, Defeng;  Chen, Xiaoyun;  Ma, Baolong;  Wei, Haiying
Favorite | TC[WOS]:14 TC[Scopus]:15  IF:11.0/11.2 | Submit date：2022/03/28
Deep Acting  Hierarchical Trust  Interaction Orientation  Service Value  Value Co-creation  
The Effect of Event Supportive Service Environment and Authenticity in the Quality-Value-Satisfaction Framework Journal article
Wong, IpKin Anthony, Ji, Mingjie, Liu, Matthew Tingchi. The Effect of Event Supportive Service Environment and Authenticity in the Quality-Value-Satisfaction Framework[J]. JOURNAL OF HOSPITALITY & TOURISM RESEARCH, 2018, 42(4), 563-586.
Authors:  Wong, IpKin Anthony;  Ji, Mingjie;  Liu, Matthew Tingchi
Favorite | TC[WOS]:30 TC[Scopus]:36  IF:4.4/5.0 | Submit date：2018/10/30
Festival  Service Environment  Authenticity  Program Quality  Perceived Value  Customer Satisfaction  
The Effect of Event Supportive Service Environment and Authenticity in the Quality–Value–Satisfaction Framework Journal article
Wong,Ip Kin Anthony, Ji,Mingjie, Liu,Matthew Tingchi. The Effect of Event Supportive Service Environment and Authenticity in the Quality–Value–Satisfaction Framework[J]. Journal of Hospitality and Tourism Research, 2018, 42(4), 563-586.
Authors:  Wong,Ip Kin Anthony;  Ji,Mingjie;  Liu,Matthew Tingchi
Favorite | TC[WOS]:30 TC[Scopus]:36 | Submit date：2019/08/15
Authenticity  Customer Satisfaction  Festival  Perceived Value  Program Quality  Service Environment  
The impact of event supportive service environment and authenticity in the quality-value-satisfaction framework Journal article
Wong, I., Ji, M., Liu, T. C.. The impact of event supportive service environment and authenticity in the quality-value-satisfaction framework[J]. Journal of Hospitality and Tourism Research, 2018, 563-586.
Authors:  Wong, I.;  Ji, M.;  Liu, T. C.
Favorite | TC[WOS]:30 TC[Scopus]:36  IF:4.4/5.0 | Submit date：2022/06/07
Festival  Service Environment  Authenticity  Program Quality  Perceived Value  Customer Satisfaction  
Global and regional sourcing of ICT-enabled business services: upgrading of China, Hong Kong and Singapore along the global value chain Thesis
Wan, S. W. S.. Global and regional sourcing of ICT-enabled business services: upgrading of China, Hong Kong and Singapore along the global value chain[D]. London, United Kingdom, The London School of Economics and Political Science, 2012.
Authors:  Wan, S. W. S.
Favorite |  | Submit date：2022/06/21
Global Value Chain  Global Production Network  Offshoring  Outsourcing  Business Service  East Asia