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Cultural similarity and guest-host interaction for virtual tourism Journal article
Li, Chunhong, Xu, Da Peng, Law, Rob, Liu, Xudong. Cultural similarity and guest-host interaction for virtual tourism[J]. Journal of Hospitality and Tourism Management, 2024, 58, 11-15.
Authors:  Li, Chunhong;  Xu, Da Peng;  Law, Rob;  Liu, Xudong
Favorite | TC[WOS]:1 TC[Scopus]:4  IF:7.6/8.3 | Submit date:2024/04/02
Airbnb  Cultural Similarity  Customer Review  Managerial Response  Online Experience  Sharing Economy  
Does a higher responder level generate more traveller reviews? The moderating role of managerial response content Journal article
Zhang, Ziqiong, Zhang, Zili, Li, Hengyun, Xu, Yukuan, Lv, Chengwei. Does a higher responder level generate more traveller reviews? The moderating role of managerial response content[J]. Tourism Management Perspectives, 2024, 51, 101231.
Authors:  Zhang, Ziqiong;  Zhang, Zili;  Li, Hengyun;  Xu, Yukuan;  Lv, Chengwei
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:7.3/8.0 | Submit date:2024/04/02
Managerial Response  Responder Level  Responder's Email  Response Content  Reviewer's Name  
Exploring the effects of official-structured managerial responses on hotel online popularity Journal article
Gong, Caiyan, Liu, Jianwei, Law, Rob, Ye, Qiang. Exploring the effects of official-structured managerial responses on hotel online popularity[J]. International Journal of Hospitality Management, 2022, 106, 103293.
Authors:  Gong, Caiyan;  Liu, Jianwei;  Law, Rob;  Ye, Qiang
Favorite | TC[WOS]:13 TC[Scopus]:14  IF:9.9/10.3 | Submit date:2022/08/26
Online Review  Official-structured Managerial Response  Response Speed  Management Effort  Online Popularity  
Face the competition and take proactive actions: How does neighborhood competition affect hotel online effort? Journal article
Xu, Yukuan, Gong, Caiyan, Law, Rob. Face the competition and take proactive actions: How does neighborhood competition affect hotel online effort?[J]. International Journal of Hospitality Management, 2022, 100, 103092.
Authors:  Xu, Yukuan;  Gong, Caiyan;  Law, Rob
Favorite | TC[WOS]:5 TC[Scopus]:6  IF:9.9/10.3 | Submit date:2021/11/17
Competition  Geographic Distance  Managerial Response  Online Effort