Residential College | false |
Status | 已發表Published |
Cultural similarity and guest-host interaction for virtual tourism | |
Li, Chunhong1,2; Xu, Da Peng3,4; Law, Rob5; Liu, Xudong6 | |
2024-03-01 | |
Source Publication | Journal of Hospitality and Tourism Management |
ABS Journal Level | 1 |
ISSN | 1447-6770 |
Volume | 58Pages:11-15 |
Abstract | Online experience program is a novel virtual tourism product in which guests can experience interesting activities online. However, the mechanism behind guest-host interactions for online experience remains unexplored. From the perspective of cultural similarity, this study tries to discover how guests review differently to native hosts and foreign hosts, as well as how hosts reply differently to native guests and foreign guests. Based on the data collected from Airbnb, we conduct empirical analyses from the perspectives of guests and hosts separately. Our results show that guests tend to pay more efforts when they write online reviews for native hosts, whereas hosts prefer to pay more efforts to foreign guests while making managerial responses. Our work not only sheds light on the user behavioral patterns for virtual tourism products but also provides multiple practical implications for the platforms, businesses, and guests in the sharing economy. |
Keyword | Airbnb Cultural Similarity Customer Review Managerial Response Online Experience Sharing Economy |
DOI | 10.1016/j.jhtm.2023.11.007 |
URL | View the original |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Social Sciences - Other Topics ; Business & Economics |
WOS Subject | Hospitality, Leisure, Sport & Tourism ; Management |
WOS ID | WOS:001128442000001 |
Publisher | ELSEVIER, RADARWEG 29, 1043 NX AMSTERDAM, NETHERLANDS |
Scopus ID | 2-s2.0-85178460625 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | Faculty of Business Administration ASIA-PACIFIC ACADEMY OF ECONOMICS AND MANAGEMENT DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT |
Corresponding Author | Xu, Da Peng |
Affiliation | 1.School of Tourism Management, Sun Yat-sen University, Guangzhou, China 2.Key Laboratory of Sustainable Tourism Smart Assessment Technology, Ministry of Culture and Tourism, China 3.Shenzhen International Graduate School, Tsinghua University, Shenzhen, China 4.School of Economics and Management, Tsinghua University, Beijing, China 5.Asia-Pacific Academy of Economics and Management, Faculty of Business Administration, University of Macau, Macao SAR, China 6.School of Management, Harbin Institute of Technology, Heilongjiang, China |
Recommended Citation GB/T 7714 | Li, Chunhong,Xu, Da Peng,Law, Rob,et al. Cultural similarity and guest-host interaction for virtual tourism[J]. Journal of Hospitality and Tourism Management, 2024, 58, 11-15. |
APA | Li, Chunhong., Xu, Da Peng., Law, Rob., & Liu, Xudong (2024). Cultural similarity and guest-host interaction for virtual tourism. Journal of Hospitality and Tourism Management, 58, 11-15. |
MLA | Li, Chunhong,et al."Cultural similarity and guest-host interaction for virtual tourism".Journal of Hospitality and Tourism Management 58(2024):11-15. |
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