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More than lip service to internal market orientation: a multilevel investigation of the role of internal service quality Journal article
Mo, Ziying, Liu, Matthew Tingchi, Wong, Ip Kin Anthony, Mo, Ziying, Liu, Matthew Tingchi, Wong, Ip Kin Anthony. More than lip service to internal market orientation: a multilevel investigation of the role of internal service quality[J]. International Journal of Contemporary Hospitality Management, 2021, 33(8), 2559-2585.
Authors:  Mo, Ziying;  Liu, Matthew Tingchi;  Wong, Ip Kin Anthony;  Mo, Ziying;  Liu, Matthew Tingchi; et al.
Favorite | TC[WOS]:14 TC[Scopus]:14  IF:9.1/8.9 | Submit date:2022/05/13
Employee Organizational Commitment  Internal Market Orientation  Internal Service Quality  Job (Task) Satisfaction