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Cognitive–analytical and emotional–social tasks achievement of service robots through human–robot interaction Journal article
Sun, Sunny, Ye, Huiyue, Law, Rob. Cognitive–analytical and emotional–social tasks achievement of service robots through human–robot interaction[J]. International Journal of Contemporary Hospitality Management, 2025, 37(1), 180-196.
Authors:  Sun, Sunny;  Ye, Huiyue;  Law, Rob
Favorite | TC[WOS]:3 TC[Scopus]:2  IF:9.1/8.9 | Submit date：2024/10/10
Anthropomorphism  Cognitive–analytical Task  Emotional–social Task  Hotel Service Robot  Human–robot Interaction  
Bodily feelings as information: the embodied cognition perspective on robotic services Journal article
Xiong, Xiling, Wong, Anthony IpKin Anthony, Yang, Fiona X.. Bodily feelings as information: the embodied cognition perspective on robotic services[J]. European Journal of Marketing, 2025.
Authors:  Xiong, Xiling;  Wong, Anthony IpKin Anthony;  Yang, Fiona X.
Favorite | TC[Scopus]:0  IF:3.7/5.5 | Submit date：2025/02/21
Embodied Cognition  Temperature  Robot  Hotel  Mind Perception  Feelings-as-information  
A Review of Robotic Applications in Hospitality and Tourism Research Review article
2022
Authors:  Ye, Huiyue;  Sun, Sunny;  Law, Rob
Favorite | TC[WOS]:11 TC[Scopus]:14  IF:3.3/3.6 | Submit date：2022/10/06
Hotel  Robot  Robotic Applications  Technology  Tourism  
Are we behaviorally immune to COVID-19 through robots? Journal article
Xiong, Xiling, Wong, IpKin Anthony, Yang, Fiona X.. Are we behaviorally immune to COVID-19 through robots?[J]. Annals of Tourism Research, 2021, 91, 103312.
Authors:  Xiong, Xiling;  Wong, IpKin Anthony;  Yang, Fiona X.
Favorite | TC[WOS]:45 TC[Scopus]:45  IF:10.4/11.2 | Submit date：2021/12/08
Behavioral Immune System  Covid  Hotel Evaluation  Robot  
Understanding service attributes of robot hotels: A sentiment analysis of customer online reviews Journal article
Luo, Jian Ming, Vu, Huy Quan, Li, Gang, Law, Rob. Understanding service attributes of robot hotels: A sentiment analysis of customer online reviews[J]. International Journal of Hospitality Management, 2021, 98, 103032.
Authors:  Luo, Jian Ming;  Vu, Huy Quan;  Li, Gang;  Law, Rob
Favorite | TC[WOS]:76 TC[Scopus]:94  IF:9.9/10.3 | Submit date：2021/11/17
Artificial Intelligence  Multi-criteria Decision Making  Robot Hotel  Robotic Service  Sentiment Analysis  Tripadvisor  
Social Media Comments about Hotel Robots Journal article
Io, Hio Nam, Lee, Chang Boon. Social Media Comments about Hotel Robots[J]. Journal of China Tourism Research, 2020, 16(4), 606-625.
Authors:  Io, Hio Nam;  Lee, Chang Boon
Favorite | TC[WOS]:14 TC[Scopus]:23  IF:1.3/2.0 | Submit date：2021/12/06
Henn-na Hotel  Hotel Robot  Robotics  Sentiment Analysis  Service Robot