Residential College | false |
Status | 已發表Published |
A Review of Robotic Applications in Hospitality and Tourism Research | |
Ye, Huiyue1; Sun, Sunny2; Law, Rob1 | |
Source Publication | Sustainability (Switzerland) |
ISSN | 2071-1050 |
2022-09-01 | |
Abstract | Recently, robots have been widely adopted in the hospitality and tourism industry. Efficient robots can help hoteliers and tourism suppliers with their repetitive or manual labor. Due to the coronavirus disease (COVID-19) pandemic, there is an increasing number of publications on robotic applications in hospitality and tourism. However, a comprehensive literature review of this realm remains lacking. Therefore, to provide a holistic view of the existing literature on robotic applications in hospitality and tourism, this study reviewed 86 extant robotic application-related articles by conducting descriptive analysis and content analysis. The findings of this study showed that most of the existing relevant studies were conducted from the perspective of consumers in the hospitality context. Potential future research directions for academics are identified herein. Practical implications on robotic adoption are also provided for industry practitioners. |
Keyword | Hotel Robot Robotic Applications Technology Tourism |
Language | 英語English |
DOI | 10.3390/su141710827 |
URL | View the original |
Volume | 14 |
Issue | 17 |
WOS ID | WOS:000851682700001 |
WOS Subject | Green & Sustainable Science & Technology ; Environmental Sciences ; Environmental Studies |
WOS Research Area | Science & Technology - Other Topics ; Environmental Sciences & Ecology |
Indexed By | SCIE ; SSCI |
Scopus ID | 2-s2.0-85137943341 |
Fulltext Access | |
Citation statistics | |
Document Type | Review article |
Collection | ASIA-PACIFIC ACADEMY OF ECONOMICS AND MANAGEMENT DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT |
Affiliation | 1.Asia-Pacific Academy of Economics and Management, Department of Integrated Resort and Tourism Management, Faculty of Business Administration, University of Macau, Taipa, 999078, Macao 2.College of Asia Pacific Studies, Ritsumeikan Asia Pacific University, Beppu, 1-1 Jumonjibaru, 874-8577, Japan |
First Author Affilication | Faculty of Business Administration |
Recommended Citation GB/T 7714 | Ye, Huiyue,Sun, Sunny,Law, Rob. A Review of Robotic Applications in Hospitality and Tourism Research[J]. Sustainability (Switzerland), 2022, 14(17). |
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