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Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda Journal article
Sigala, Marianna, Ooi, Keng Boon, Tan, Garry Wei Han, Aw, Eugene Cheng Xi, Buhalis, Dimitrios, Cham, Tat Huei, Chen, Meng Mei, Dwivedi, Yogesh K., Gretzel, Ulrike, Inversini, Alessandro, Jung, Timothy, Law, Rob, Ye, Ivy Huiyue. Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda[J]. Journal of Hospitality and Tourism Management, 2024, 60, 384-390.
Authors:  Sigala, Marianna;  Ooi, Keng Boon;  Tan, Garry Wei Han;  Aw, Eugene Cheng Xi;  Buhalis, Dimitrios; et al.
Favorite | TC[WOS]:2 TC[Scopus]:2  IF:7.6/8.3 | Submit date：2024/10/10
Chatgpt  Destination Management  Generative Artificial Intelligence  Hospitality Management  Research Agenda  Sustainable Tourism  Tourism  
Applying image recognition techniques to visual information mining in hospitality and tourism Journal article
Liu, Xianwei, Nicolau, Juan Luis, Law, Rob, Li, Chunhong. Applying image recognition techniques to visual information mining in hospitality and tourism[J]. International Journal of Contemporary Hospitality Management, 2022, 35(6), 2005-2016.
Authors:  Liu, Xianwei;  Nicolau, Juan Luis;  Law, Rob;  Li, Chunhong
Favorite | TC[WOS]:8 TC[Scopus]:11  IF:9.1/8.9 | Submit date：2023/01/30
Deep Learning  Hospitality Management  Image Recognition  Visual Information  
Systematic review of hospitality CRM research Journal article
Rob Law, Davis Ka Chio Fong, Irene Cheng Chu Chan, Lawrence Hoc Nang Fong. Systematic review of hospitality CRM research[J]. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2018, 30(3), 1686-1704.
Authors:  Rob Law;  Davis Ka Chio Fong;  Irene Cheng Chu Chan;  Lawrence Hoc Nang Fong
Favorite | TC[WOS]:23 TC[Scopus]:26  IF:9.1/8.9 | Submit date：2018/10/30
Customer Relationship Management  Crm  Relationship Marketing  Review  Hospitality  
Uncovering the service profit chain in the casino industry Journal article
Catherine Prentice, IpKin Anthony Wong, Desmond Lam. Uncovering the service profit chain in the casino industry[J]. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2017, 29(11), 2826-2846.
Authors:  Catherine Prentice;  IpKin Anthony Wong;  Desmond Lam
Favorite | TC[WOS]:15 TC[Scopus]:17  IF:9.1/8.9 | Submit date：2018/10/30
Marketing  Management  Literature Review  Tourism And Hospitality  Service Profit Chain  Casinos  
International Case Studies for Hospitality, Tourism and Event Management Students and Trainees, Vol. 8 Book
Ineson, E.M., Yap, H.T., Niţă, V.. International Case Studies for Hospitality, Tourism and Event Management Students and Trainees, Vol. 8[M]. Iaşi:Editura TEHNOPRESS, 2017.
Authors:  Ineson, E.M.;  Yap, H.T.;  Niţă, V.
Favorite |  | Submit date：2022/08/01
Case studies  hospitality  tourism  event management  students  trainees  
An updated comprehensive review of website evaluation studies in hospitality and tourism Journal article
Sun, Sunny, Fong, Davis Ka Chio, Law, Rob, He, Shan. An updated comprehensive review of website evaluation studies in hospitality and tourism[J]. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2017, 29(1), 355-373.
Authors:  Sun, Sunny;  Fong, Davis Ka Chio;  Law, Rob;  He, Shan
Favorite | TC[WOS]:48 TC[Scopus]:56  IF:9.1/8.9 | Submit date：2018/10/30
Internet  Technology Led Strategy  Website Performance  E-strategic Management Strategies  Hospitality And Tourism  Website Evaluation  
Bulgarian Hotel Managers’ Recruitment Perceptions Journal article
Yap,Matthew H.T., Ineson,Elizabeth M., Alexieva,Iordanka, Tang,Candy M.F.. Bulgarian Hotel Managers’ Recruitment Perceptions[J]. Journal of Human Resources in Hospitality and Tourism, 2015, 14(2), 133-152.
Authors:  Yap,Matthew H.T.;  Ineson,Elizabeth M.;  Alexieva,Iordanka;  Tang,Candy M.F.
Favorite | TC[Scopus]:6 | Submit date：2019/08/01
Bulgaria  Discrimination  Diversity Management  Hospitality  Recruitment  
Chinese Hospitality Students’Perceptions of Diversity Management Journal article
Yap,Matthew H.T., Ineson,Elizabeth M., Tang,Candy M.F., Fong,Lawrence H.N.. Chinese Hospitality Students’Perceptions of Diversity Management[J]. Journal of Hospitality and Tourism Education, 2015, 27(2), 60-68.
Authors:  Yap,Matthew H.T.;  Ineson,Elizabeth M.;  Tang,Candy M.F.;  Fong,Lawrence H.N.
Favorite | TC[WOS]:4 TC[Scopus]:7 | Submit date：2019/08/02
China  Diversity Management  Hospitality  Perceptions  Potential Managers  Quantitative Research  
Member Segmentation of Vacation Travel Club: Price Sensitivity and Member Status Journal article
Bo Hu Ferns, Ruomei Feng, Siu-Ian So, Alastair M. Morrison. Member Segmentation of Vacation Travel Club: Price Sensitivity and Member Status[J]. International Journal of Revenue Management, 2010, 4(3/4), 284-305.
Authors:  Bo Hu Ferns;  Ruomei Feng;  Siu-Ian So;  Alastair M. Morrison
Favorite | TC[Scopus]:1 | Submit date：2019/10/24
Membership Programmes  Price Sensitivity  Status  Vacation Travel Clubs  Holidays  Marketing  Groups  Common Characteristics  Common Values  Member Relationships  Empirical Environments  First-time Members  Repeat Members  Usa  United States  Price-sensitive  Price-insensitive  Demographics  Revenue Management  Hospitality Management  Member Segmentation