Residential College | false |
Status | 已發表Published |
Member Segmentation of Vacation Travel Club: Price Sensitivity and Member Status | |
Bo Hu Ferns; Ruomei Feng; Siu-Ian So; Alastair M. Morrison | |
2010-10-11 | |
Source Publication | International Journal of Revenue Management |
ISSN | 1741-8186;1474-7332 |
Volume | 4Issue:3/4Pages:284-305 |
Abstract | For membership programmes, segmentation is an important marketing tool to define groups who share common characteristics and values. An efficient segmentation of members can positively benefit the development of member relationships. With a vacation travel club as the empirical environment, this study found two efficient member segmentation dimensions: price sensitivity (price-sensitive/price-insensitive) and member status (first-time member/repeat member). The identified 2&multi;2 segments were significantly different in attitudes to memberships, demographics and member characteristics. |
Keyword | Membership Programmes Price Sensitivity Status Vacation Travel Clubs Holidays Marketing Groups Common Characteristics Common Values Member Relationships Empirical Environments First-time Members Repeat Members Usa United States Price-sensitive Price-insensitive Demographics Revenue Management Hospitality Management Member Segmentation |
DOI | 10.1504/IJRM.2010.035958 |
Language | 英語English |
Scopus ID | 2-s2.0-77957995677 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT |
Recommended Citation GB/T 7714 | Bo Hu Ferns,Ruomei Feng,Siu-Ian So,et al. Member Segmentation of Vacation Travel Club: Price Sensitivity and Member Status[J]. International Journal of Revenue Management, 2010, 4(3/4), 284-305. |
APA | Bo Hu Ferns., Ruomei Feng., Siu-Ian So., & Alastair M. Morrison (2010). Member Segmentation of Vacation Travel Club: Price Sensitivity and Member Status. International Journal of Revenue Management, 4(3/4), 284-305. |
MLA | Bo Hu Ferns,et al."Member Segmentation of Vacation Travel Club: Price Sensitivity and Member Status".International Journal of Revenue Management 4.3/4(2010):284-305. |
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