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Can staying overnight affect traveler satisfaction? Evidence from a gambling destination Journal article
Xu, Yukuan, Zhang, Ziqiong, Fong, Davis Ka Chio, Law, Rob. Can staying overnight affect traveler satisfaction? Evidence from a gambling destination[J]. ASIA PACIFIC JOURNAL OF TOURISM RESEARCH, 2018, 23(9), 907-923.
Authors:  Xu, Yukuan;  Zhang, Ziqiong;  Fong, Davis Ka Chio;  Law, Rob
Favorite | TC[WOS]:2 TC[Scopus]:3  IF:4.3/4.4 | Submit date:2018/10/30
Traveler Satisfaction  Staying Overnight  Moderating Effect  Travel Experience  Equity Theory  Consumer Involvement Theory  Norm Theory  Asia Pacific  Tourism Marketing  Gambling Destination  
Integrating Chinese cultural philosophies on the effects of employee friendliness, helpfulness and respectfulness on customer satisfaction Journal article
Matthew Tingchi Liu, Li Yan, Ian Phau, Andrea Perez, Min Teah. Integrating Chinese cultural philosophies on the effects of employee friendliness, helpfulness and respectfulness on customer satisfaction[J]. European Journal of Marketing, 2016, 50(3/4), 464-487.
Authors:  Matthew Tingchi Liu;  Li Yan;  Ian Phau;  Andrea Perez;  Min Teah
Adobe PDF | Favorite | TC[WOS]:31 TC[Scopus]:38  IF:3.7/5.5 | Submit date:2019/11/01
China  Customer Orientation  Services Marketing  Consumer Satisfaction