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Can staying overnight affect traveler satisfaction? Evidence from a gambling destination
Journal article
Xu, Yukuan, Zhang, Ziqiong, Fong, Davis Ka Chio, Law, Rob. Can staying overnight affect traveler satisfaction? Evidence from a gambling destination[J]. ASIA PACIFIC JOURNAL OF TOURISM RESEARCH, 2018, 23(9), 907-923.
Authors:
Xu, Yukuan
;
Zhang, Ziqiong
;
Fong, Davis Ka Chio
;
Law, Rob
Favorite
|
TC[WOS]:
2
TC[Scopus]:
3
IF:
4.3
/
4.4
|
Submit date:2018/10/30
Traveler Satisfaction
Staying Overnight
Moderating Effect
Travel Experience
Equity Theory
Consumer Involvement Theory
Norm Theory
Asia Pacific
Tourism Marketing
Gambling Destination
Integrating Chinese cultural philosophies on the effects of employee friendliness, helpfulness and respectfulness on customer satisfaction
Journal article
Matthew Tingchi Liu, Li Yan, Ian Phau, Andrea Perez, Min Teah. Integrating Chinese cultural philosophies on the effects of employee friendliness, helpfulness and respectfulness on customer satisfaction[J]. European Journal of Marketing, 2016, 50(3/4), 464-487.
Authors:
Matthew Tingchi Liu
;
Li Yan
;
Ian Phau
;
Andrea Perez
;
Min Teah
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TC[WOS]:
31
TC[Scopus]:
38
IF:
3.7
/
5.5
|
Submit date:2019/11/01
China
Customer Orientation
Services Marketing
Consumer Satisfaction