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Cultural essentialism and tailored hotel service for Chinese: the moderating role of satisfaction Journal article
Lawrence Hoc Nang Fong, Hongwei He, Melody Manchi Chao, Galli Leandro, David King. Cultural essentialism and tailored hotel service for Chinese: the moderating role of satisfaction[J]. International Journal of Contemporary Hospitality Management, 2019, 31(9), 3610-3626.
Authors:  Lawrence Hoc Nang Fong;  Hongwei He;  Melody Manchi Chao;  Galli Leandro;  David King
Favorite | TC[WOS]:14 TC[Scopus]:16  IF:9.1/8.9 | Submit date:2019/09/30
Culture  Culture  Hotel  Hospitality  Lay Theories  Implicit Theories