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Learn or loaf? How employees react to team members’ extra-role customer service behavior. Conference paper
Tan, Alice Jiamin, Loi, Raymond, Chow, Cheris Wing Chi, Tang, Huihui, Fu, Isabel Siu Fong. Learn or loaf? How employees react to team members’ extra-role customer service behavior.[C], 2024.
Authors:  Tan, Alice Jiamin;  Loi, Raymond;  Chow, Cheris Wing Chi;  Tang, Huihui;  Fu, Isabel Siu Fong
Favorite |  | Submit date：2024/08/30
Extending engaging leadership beyond work: The role of hope and positive affect on work-to-family enrichment. Conference paper
Wang, Stephanie Wanxuan, Loi, Raymond, Chow, Cheris Wing Chi. Extending engaging leadership beyond work: The role of hope and positive affect on work-to-family enrichment.[C], 2024.
Authors:  Wang, Stephanie Wanxuan;  Loi, Raymond;  Chow, Cheris Wing Chi
Favorite |  | Submit date：2024/08/30
When does corporate social responsibility drive customer participation? Conference paper
Li, Junhua, Chow, Cheris Wing Chi, Loi, Raymond, Fong, Lawrence Hoc Nang. When does corporate social responsibility drive customer participation?[C], 2024.
Authors:  Li, Junhua;  Chow, Cheris Wing Chi;  Loi, Raymond;  Fong, Lawrence Hoc Nang
Favorite |  | Submit date：2024/08/30
When does corporate social responsibility drive customer citizenship behavior in tourism and hospitality industry? Conference paper
Chow, Cheris Wing Chi, Fong, Lawrence Hoc Nang, Loi, Raymond, Li, Fiona. When does corporate social responsibility drive customer citizenship behavior in tourism and hospitality industry?[C], 2022.
Authors:  Chow, Cheris Wing Chi;  Fong, Lawrence Hoc Nang;  Loi, Raymond;  Li, Fiona
Favorite |  | Submit date：2022/06/24