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Does ethnic affinity affect consumers’ posting behavior? Evidence from face recognition and difference-in-differences design Journal article
Chunhong Li, Yiqing Yu, Rob Law, Xianwei Liu. Does ethnic affinity affect consumers’ posting behavior? Evidence from face recognition and difference-in-differences design[J]. Journal of Hospitality Marketing and Management, 2023, 32(2), 224-241.
Authors:  Chunhong Li;  Yiqing Yu;  Rob Law;  Xianwei Liu
Favorite | TC[WOS]:2 TC[Scopus]:2  IF:11.9/11.3 | Submit date：2023/08/03
Cultural Background  Ethnic Affinity  Face Recognition  Hospitality Marketing  Online Engagement  Satisfaction  
The impact of hotel servicescape on customer mindfulness and brand experience: The moderating role of length of stay Journal article
Ben Haobin, Ye, Huiyue, Ye, Peng, Li, Fong, Lawrence Hoc Nang. The impact of hotel servicescape on customer mindfulness and brand experience: The moderating role of length of stay[J]. Journal of Hospitality Marketing and Management, 2021, 30(5), 592-610.
Authors:  Ben Haobin, Ye;  Huiyue, Ye;  Peng, Li;  Fong, Lawrence Hoc Nang
Favorite | TC[WOS]:27 TC[Scopus]:31  IF:11.9/11.3 | Submit date：2022/05/13
Brand Experience  Length Of Stay  Customer Mindfulness  Hotel Servicescape  
Determinants of hotel guests’ service experiences: an examination of differences between lifestyle and traditional hotels Journal article
Baek, Jooa, Choe, Yeongbae, Ok, Chihyung Michael. Determinants of hotel guests’ service experiences: an examination of differences between lifestyle and traditional hotels[J]. Journal of Hospitality Marketing and Management, 2020, 29(1), 88-105.
Authors:  Baek, Jooa;  Choe, Yeongbae;  Ok, Chihyung Michael
Favorite | TC[WOS]:23 TC[Scopus]:25  IF:11.9/11.3 | Submit date：2021/12/03
Big Data Analytics  Guest Experience  Lifestyle Hotel  Online Review  Uniqueness  
Effect of job insecurity, anxiety and personal resources on job satisfaction among casino employees in macau: a moderated mediation analysis Journal article
Cheung,Francis Yue Lok, Wu,Anise M.S., Ching Chi (Cindia),Lam. Effect of job insecurity, anxiety and personal resources on job satisfaction among casino employees in macau: a moderated mediation analysis[J]. Journal of Hospitality Marketing and Management, 2019, 28(3), 379-396.
Authors:  Cheung,Francis Yue Lok;  Wu,Anise M.S.;  Ching Chi (Cindia),Lam
Favorite | TC[WOS]:44 TC[Scopus]:46  IF:11.9/11.3 | Submit date：2019/06/25
Anxiety  Job Insecurity  Job Satisfaction  Personal Resources  
Moderating effects of social support on job stress and turnover intentions Journal article
Fong,Lawrence Hoc Nang, Chui,Peter Man Wai, Cheong,Iris Sok Cheng, Fong,Davis Ka Chio. Moderating effects of social support on job stress and turnover intentions[J]. Journal of Hospitality Marketing and Management, 2018, 27(7), 795-810.
Authors:  Fong,Lawrence Hoc Nang;  Chui,Peter Man Wai;  Cheong,Iris Sok Cheng;  Fong,Davis Ka Chio
Favorite | TC[WOS]:29 TC[Scopus]:36 | Submit date：2019/08/01
Casino  Gaming  Moderated Mediation  Social Support  Stress  Turnover  
Role of Internal Marketing on Employees’ Perceived Job Performance in an Asian Integrated Resort Journal article
Chi Ying Ieong, Desmond Lam. Role of Internal Marketing on Employees’ Perceived Job Performance in an Asian Integrated Resort[J]. Journal of Hospitality Marketing and Management, 2016, 25(5), 589-612.
Authors:  Chi Ying Ieong;  Desmond Lam
Favorite | TC[WOS]:24 TC[Scopus]:30  IF:11.9/11.3 | Submit date：2019/08/01
Internal Marketing  Integrated Resort  Job Satisfaction  Perceived Job Performance  Internal Marketing  Integrated Resort  Job Satisfaction  Perceived Job Performance  
Examining casino service quality in the Asian Las Vegas: An alternative approach Journal article
Wong I.A., Fong V.H.I.. Examining casino service quality in the Asian Las Vegas: An alternative approach[J]. Journal of Hospitality Marketing and Management, 2010, 19(8), 842.
Authors:  Wong I.A.;  Fong V.H.I.
Favorite | TC[WOS]:52 TC[Scopus]:55 | Submit date：2018/10/30
Casino Gaming  Customer Satisfaction  Game Service  Service Delivery  Service Environment