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Understanding continuance intention among MOOC participants: The role of habit and MOOC performance
Dai, Hai Min1,2; Teo, Timothy1; Rappa, Natasha Anne1
2020-11-01
Source PublicationComputers in Human Behavior
ABS Journal Level2
ISSN0747-5632
Volume112Pages:106455
Abstract

This study aimed to understand the psychological processes underlying learners’ continuance intention to participate in massive open online courses (MOOCs). We proposed a research model incorporating three variables that are well-explored in the relevant literature, namely satisfaction, attitude and confirmation, and two rarely examined variables, namely perceived MOOC performance and habit. Two studies were conducted with Chinese MOOC learners using multiple data sources, specifically open online textual data, focus group interviews and questionnaire surveys. Our research revealed that perceptions of MOOC performance were represented by two attribute-level qualities, knowledge transmission quality and interaction quality. Interaction quality was not related to satisfaction with the learning experience, whereas a habit of choosing MOOCs as a learning mode was found to significantly increase continuance intention. The insights from this study can help guide MOOC instructors to improve the learner experience in this virtual environment, MOOC providers to maintain the sustainability of MOOCs and universities to prepare MOOCs for inclusion in blended classes.

KeywordChina Continuance Intention Habit Mooc Mooc Performance
DOI10.1016/j.chb.2020.106455
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaPsychology
WOS SubjectPsychology, Multidisciplinary ; Psychology, Experimental
WOS IDWOS:000564531700020
PublisherPERGAMON-ELSEVIER SCIENCE LTD, THE BOULEVARD, LANGFORD LANE, KIDLINGTON, OXFORD OX5 1GB, ENGLAND
Scopus ID2-s2.0-85087775481
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Citation statistics
Document TypeJournal article
CollectionFaculty of Education
Corresponding AuthorDai, Hai Min
Affiliation1.Discipline of Education, Murdoch University, Murdoch, 90 South Street, 6150, Australia
2.Faculty of Education, University of Macau, Macau, China
First Author AffilicationFaculty of Education
Corresponding Author AffilicationFaculty of Education
Recommended Citation
GB/T 7714
Dai, Hai Min,Teo, Timothy,Rappa, Natasha Anne. Understanding continuance intention among MOOC participants: The role of habit and MOOC performance[J]. Computers in Human Behavior, 2020, 112, 106455.
APA Dai, Hai Min., Teo, Timothy., & Rappa, Natasha Anne (2020). Understanding continuance intention among MOOC participants: The role of habit and MOOC performance. Computers in Human Behavior, 112, 106455.
MLA Dai, Hai Min,et al."Understanding continuance intention among MOOC participants: The role of habit and MOOC performance".Computers in Human Behavior 112(2020):106455.
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