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A new model for ERP assisted partnership development in outsourcing
Wong S.F.1; Yung K.L.2
2005-12-01
Conference NameInternational Conference on Service Systems and Service Management
Source Publication2005 International Conference on Services Systems and Services Management, Proceedings of ICSSSM'05
Volume1
Pages602-607
Conference DateJUN 13-15, 2005
Conference PlaceChongqing, PEOPLES R CHINA
Abstract

The trend of contracting out activities will continue to grow to cover a much wider network of sub-contractors and become more complicated. Effective partnership development through scientific techniques has to be developed to overcome the sub-optimal approach of the traditional partnership development in an ad hoc manner. This research links daily information generated in the ERP system to optimal strategies using artificial intelligence technology and knowledge management technique to support a scientific and objective approach to partnership development. It forms a regenerative feedback loop for a partnership development that maximizes benefits to both parties. The new partnership is developed through a strategy that involves close monitoring, and a set of scientific and transparent assessment, plus most important of all, feedback from reliable knowledge-based ERP generated data to push the collaboration forward. The main contribution of this paper is in the new model for ERP assisted partnership development in outsourcing which focuses on the knowledge-oriented methodology. It discusses the application of knowledge-oriented methodology in the different models of partnership development through case studies. It points out the differences between the traditional partnership information and the knowledge-oriented partnership information, and how they contribute to the new knowledge for enhancing the value of partnership development © 2005 IEEE.

KeywordKnowledge-based Erp Knowledge-oriented Methodology Partnersbip Development
DOI10.1109/ICSSSM.2005.1499543
URLView the original
Indexed ByCPCI-S ; CPCI-SSH
Language英語English
WOS Research AreaBusiness & Economics ; Computer Science ; Operations Research & Management Science
WOS SubjectBusiness ; Computer Science, Artificial Intelligence ; Computer Science, Information Systems ; Computer Science, Interdisciplinary Applications ; Operations Research & Management Science
WOS IDWOS:000231534000122
Scopus ID2-s2.0-33745257598
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Citation statistics
Document TypeConference paper
CollectionDEPARTMENT OF ELECTROMECHANICAL ENGINEERING
Faculty of Science and Technology
Affiliation1.Universidade de Macau
2.Hong Kong Polytechnic University
First Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Wong S.F.,Yung K.L.. A new model for ERP assisted partnership development in outsourcing[C], 2005, 602-607.
APA Wong S.F.., & Yung K.L. (2005). A new model for ERP assisted partnership development in outsourcing. 2005 International Conference on Services Systems and Services Management, Proceedings of ICSSSM'05, 1, 602-607.
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