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ASIA-PACIFIC ACA... [1]
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LAW CHUN HUNG RO... [1]
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Journal article [1]
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2023 [1]
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英語English [1]
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Cogent Social Sc... [1]
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Human employees versus robotic employees: Customers and hotel managers’ perceived experience at unmanned smart hotels
Journal article
Cheong,Fan, Law,Rob. Human employees versus robotic employees: Customers and hotel managers’ perceived experience at unmanned smart hotels[J]. Cogent Social Sciences, 2023, 9(1).
Authors:
Cheong,Fan
;
Law,Rob
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TC[WOS]:
8
TC[Scopus]:
11
IF:
1.3
/
1.7
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Submit date：2023/08/03
Covid-19
Experiential Quality
Service Quality
Unmanned Smart Hotels
