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Faculty of Busin... [1]
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FONG HOC NANG [1]
LEI SUT IENG [1]
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Journal article [1]
Date Issued
2024 [1]
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英語English [1]
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“Touch over tech”: a longitudinal examination of human touch along a travel journey
Journal article
Lei,Sut Ieng, Fong,Lawrence Hoc Nang, Ye,Shun. “Touch over tech”: a longitudinal examination of human touch along a travel journey[J]. International Journal of Contemporary Hospitality Management, 2024, 36(3), 927-945.
Authors:
Lei,Sut Ieng
;
Fong,Lawrence Hoc Nang
;
Ye,Shun
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TC[WOS]:
4
TC[Scopus]:
4
IF:
9.1
/
8.9
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Submit date：2023/08/03
Hospitality
Hotel Stay
Human Touch
Service Encounter
Tech–touch Balance
Travel Journey
