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Exploring the affordances of service robots and the effects on frontline employees in China: a qualitative research in hotels Journal article
Wang, Xiaoyu, Chen, Mengxi, Wang, Zhiyan, Law, Chun Hung Roberts, Zhang, Mu. Exploring the affordances of service robots and the effects on frontline employees in China: a qualitative research in hotels[J]. Journal of Hospitality and Tourism Technology, 2024.
Authors:  Wang, Xiaoyu;  Chen, Mengxi;  Wang, Zhiyan;  Law, Chun Hung Roberts;  Zhang, Mu
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:5.3/6.4 | Submit date：2024/10/16
Employee–robot Interaction  Frontline Employee  Hospitality Industry  Service Robot  Technology Affordance  
Perceived technology affordance and value of hotel mobile apps: A comparison of hoteliers and customers Journal article
Lei, Sut Ieng, Wang, Dan, Law, Rob. Perceived technology affordance and value of hotel mobile apps: A comparison of hoteliers and customers[J]. Journal of Hospitality and Tourism Management, 2019, 39, 201-211.
Authors:  Lei, Sut Ieng;  Wang, Dan;  Law, Rob
Favorite | TC[WOS]:44 TC[Scopus]:55  IF:7.6/8.3 | Submit date：2021/11/17
Cognitive Mapping  Hotel Mobile App  Technology Affordance  Value Proposition  Value-in-use