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What happens on Facebook stays on Facebook? Virtual surface acting in cyberspace–workplace relationship transition
Journal article
Yang, Fiona X., Li, Xiangping, Wong, Ip Kin Anthony. What happens on Facebook stays on Facebook? Virtual surface acting in cyberspace–workplace relationship transition[J]. International Journal of Hospitality Management, 2023, 114, 103538.
Authors:
Yang, Fiona X.
;
Li, Xiangping
;
Wong, Ip Kin Anthony
Favorite
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TC[WOS]:
0
TC[Scopus]:
0
IF:
9.9
/
10.3
|
Submit date:2023/08/03
Boundary Management
Cyberspace Friendship
Social Networking Site
Social Penetration Theory
Virtual Surface Acting
Sustainable human resources management in learning organizations: consequences of customer incivility and surface acting
Journal article
Kuok, Kim Oi Mei, Chan, Sow Hup Joanne, Kou, Hera Kit Wa, Kong, Siew Huat, Mac, Lancy Vai Iun. Sustainable human resources management in learning organizations: consequences of customer incivility and surface acting[J]. The Learning Organization, 2022, 29(5), 548-566.
Authors:
Kuok, Kim Oi Mei
;
Chan, Sow Hup Joanne
;
Kou, Hera Kit Wa
;
Kong, Siew Huat
;
Mac, Lancy Vai Iun
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TC[WOS]:
7
TC[Scopus]:
12
IF:
2.6
/
2.5
|
Submit date:2022/08/29
Customer Incivility
Surface Acting
Emotional Exhaustion
Organizational Commitment
Work–family Conflict
Civil Servants