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Exploring the affordances of service robots and the effects on frontline employees in China: a qualitative research in hotels Journal article
Wang, Xiaoyu, Chen, Mengxi, Wang, Zhiyan, Law, Chun Hung Roberts, Zhang, Mu. Exploring the affordances of service robots and the effects on frontline employees in China: a qualitative research in hotels[J]. Journal of Hospitality and Tourism Technology, 2024.
Authors:  Wang, Xiaoyu;  Chen, Mengxi;  Wang, Zhiyan;  Law, Chun Hung Roberts;  Zhang, Mu
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:5.3/6.4 | Submit date：2024/10/16
Employee–robot Interaction  Frontline Employee  Hospitality Industry  Service Robot  Technology Affordance  
Research on the Frontier and Prospect of Service Robots in the Tourism and Hospitality Industry Based on International Core Journals: A Review Journal article
Chen, Mengxi, Wang, Xiaoyu, Law, Rob, Zhang, Mu. Research on the Frontier and Prospect of Service Robots in the Tourism and Hospitality Industry Based on International Core Journals: A Review[J]. Behavioral Sciences, 2023, 13(7).
Authors:  Chen, Mengxi;  Wang, Xiaoyu;  Law, Rob;  Zhang, Mu
Favorite | TC[WOS]:7 TC[Scopus]:7  IF:2.5/2.7 | Submit date：2023/09/25
Bibliometric Analysis  Service Robots  Service-dominant Logic  Tourism And Hospitality Industry  Web Of Science  
Does perceived CSR initiatives enhance customer preference and loyalty in casinos? Journal article
Liu, T. C., Wong, A.I., Chu, R., Tseng, T.. Does perceived CSR initiatives enhance customer preference and loyalty in casinos?[J]. International Journal of Contemporary Hospitality Management, 2014, 1024-1045 (SSCI, Scopus, Web of Science).
Authors:  Liu, T. C.;  Wong, A.I.;  Chu, R.;  Tseng, T.
Favorite | TC[WOS]:90 TC[Scopus]:104  IF:9.1/8.9 | Submit date：2022/06/07
Corporate Social Responsibility  Customer Loyalty  Responsibility  Service Industry  Brand Preference  Relationship Marketing  Consumer Behavior  Casinos  Csr Initiatives  Premium Customers  Macau  
Do perceived CSR initiatives enhance customer preference and loyalty in casinos? Journal article
Liu,Matthew Tingchi, Wong,Ipkin Anthony, Rongwei,Chu, Tseng,Ting Hsiang. Do perceived CSR initiatives enhance customer preference and loyalty in casinos?[J]. International Journal of Contemporary Hospitality Management, 2014, 26(7), 1024-1045.
Authors:  Liu,Matthew Tingchi;  Wong,Ipkin Anthony;  Rongwei,Chu;  Tseng,Ting Hsiang
Favorite | TC[WOS]:90 TC[Scopus]:104 | Submit date：2019/08/15
Brand Preference  Branding  Casinos  Consumer Behavior  Corporate Social Responsibility  Csr Initiatives  Customer Loyalty  Macau  Premium Customers  Relationship Marketing  Responsibility  Service Industry