UM

Browse/Search Results:  1-1 of 1 Help

Selected(0)Clear Items/Page:    Sort:
Understanding service attributes of robot hotels: A sentiment analysis of customer online reviews Journal article
Luo, Jian Ming, Vu, Huy Quan, Li, Gang, Law, Rob. Understanding service attributes of robot hotels: A sentiment analysis of customer online reviews[J]. International Journal of Hospitality Management, 2021, 98, 103032.
Authors:  Luo, Jian Ming;  Vu, Huy Quan;  Li, Gang;  Law, Rob
Favorite | TC[WOS]:65 TC[Scopus]:77  IF:9.9/10.3 | Submit date:2021/11/17
Artificial Intelligence  Multi-criteria Decision Making  Robot Hotel  Robotic Service  Sentiment Analysis  Tripadvisor