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When should service firms provide free experience service? Journal article
Wenhui Zhou, Zhaotong Lian, Jinbiao Wu. When should service firms provide free experience service?[J]. European Journal of Operational Research, 2014, 234(3), 830-838.
Authors:  Wenhui Zhou;  Zhaotong Lian;  Jinbiao Wu
Favorite | TC[WOS]:9 TC[Scopus]:14  IF:6.0/5.9 | Submit date:2019/08/01
Delay-sensitive  Experience Service  Or In Service Industries  Queueing  Revenue Management