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Double blades: does a sharing platform benefit from integration to a popular OTA platform? Journal article
Li,Chunhong, Deng,Lingfei, Law,Rob. Double blades: does a sharing platform benefit from integration to a popular OTA platform?[J]. Journal of Travel and Tourism Marketing, 2023, 40(1), 1-20.
Authors:  Li,Chunhong;  Deng,Lingfei;  Law,Rob
Favorite | TC[WOS]:5 TC[Scopus]:5  IF:8.2/8.5 | Submit date：2023/08/03
Difference-in-differences  Eatwith  Electronic Word Of Mouth Generation  Expectation Disconfirmation Theory  Meal Sharing  Natural Experiment  Online Travel Agency  Platform Integration  Tourism Marketing  Tripadvisor  
Anthropomorphism and OTA chatbot adoption: a mixed methods study Journal article
Cai, Danting, Li, Hengyun, Law, Rob. Anthropomorphism and OTA chatbot adoption: a mixed methods study[J]. Journal of Travel and Tourism Marketing, 2022, 39(2), 228-255.
Authors:  Cai, Danting;  Li, Hengyun;  Law, Rob
Favorite | TC[WOS]:49 TC[Scopus]:58  IF:8.2/8.5 | Submit date：2022/05/17
Chatbot Anthropomorphism  Emotional Message Cues  Mixed Method  Online Travel Agency (Ota)  Perceived Enjoyment  Perceived Intelligence  Perceived Trustworthiness  Social Presence Cues  Tourism Marketing  Usage Intention (Ui)  
A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites Journal article
Hao,Jin Xing, Yu,Yan, Law,Rob, Fong,Davis Ka Chio. A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites[J]. Tourism Management, 2015, 48, 231-241.
Authors:  Hao,Jin Xing;  Yu,Yan;  Law,Rob;  Fong,Davis Ka Chio
Favorite | TC[WOS]:71 TC[Scopus]:85 | Submit date：2019/08/01
Customer Satisfaction  Genetic Algorithm  Online Travel Agency  Smart Tourism  Website Evaluation  
A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites Journal article
Hao J.-X., Yu Y., Law R., Fong D.K.C.. A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites[J]. Tourism Management, 2015, 48, 231.
Authors:  Hao J.-X.;  Yu Y.;  Law R.;  Fong D.K.C.
Favorite | TC[WOS]:71 TC[Scopus]:85  IF:10.9/11.5 | Submit date：2018/10/30
Customer Satisfaction  Genetic Algorithm  Online Travel Agency  Smart Tourism  Website Evaluation