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Discovery of smart hotels’ competitiveness based on online reviews Journal article
Song, Baobao, Xia, Haiyang, Law, Rob, Muskat, Birgit, Li, Gang. Discovery of smart hotels’ competitiveness based on online reviews[J]. International Journal of Hospitality Management, 2024, 123, 103926.
Authors:  Song, Baobao;  Xia, Haiyang;  Law, Rob;  Muskat, Birgit;  Li, Gang
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:9.9/10.3 | Submit date：2024/10/10
Ai Method  Competitiveness  Online Review Data  Smart Hotel  Theory Of Lodging  
Value creation in wine tourism – an exploration through deep neural networks Journal article
Gao, Daniel, Xia, Haiyang, Deng, Weiling, Muskat, Birgit, Li, Gang, Law, Rob. Value creation in wine tourism – an exploration through deep neural networks[J]. Journal of Vacation Marketing, 2024, 30(3), 376-391.
Authors:  Gao, Daniel;  Xia, Haiyang;  Deng, Weiling;  Muskat, Birgit;  Li, Gang; et al.
Favorite | TC[WOS]:6 TC[Scopus]:4  IF:4.5/4.5 | Submit date：2024/07/04
Deep Neural Network  Exploratory Design  Online Review Data  Tourist Decision-making  Value Creation  Wine Tourism  
Leveraging employee online reviews for improving hotel competitiveness in the great resignation Journal article
Xia,Haiyang, Muskat,Birgit, Vu,Huy Quan, Law,Rob, Li,Gang. Leveraging employee online reviews for improving hotel competitiveness in the great resignation[J]. International Journal of Hospitality Management, 2023, 113, 103529.
Authors:  Xia,Haiyang;  Muskat,Birgit;  Vu,Huy Quan;  Law,Rob;  Li,Gang
Favorite | TC[WOS]:6 TC[Scopus]:6  IF:9.9/10.3 | Submit date：2023/08/03
Covid-19  Data Mining  Employee Experience  Great Resignation  Hotel Competitiveness  Online Review  
Tourism demand forecasting using tourist-generated online review data Journal article
Hu, Mingming, Li, Hengyun, Song, Haiyan, Li, Xin, Law, Rob. Tourism demand forecasting using tourist-generated online review data[J]. Tourism Management, 2022, 90, 104490.
Authors:  Hu, Mingming;  Li, Hengyun;  Song, Haiyan;  Li, Xin;  Law, Rob
Favorite | TC[WOS]:60 TC[Scopus]:75  IF:10.9/11.5 | Submit date：2022/05/13
Hong Kong  Midas  Online Review  Social Media Data  Tourism Demand Forecasting  
Are customer reviews just reviews? Hotel forecasting using sentiment analysis Journal article
Wu, Doris Chenguang, Zhong, Shiteng, Qiu, Richard T.R., Wu, Ji. Are customer reviews just reviews? Hotel forecasting using sentiment analysis[J]. Tourism Economics, 2022, 28(3), 795–816.
Authors:  Wu, Doris Chenguang;  Zhong, Shiteng;  Qiu, Richard T.R.;  Wu, Ji
Favorite | TC[WOS]:22 TC[Scopus]:26  IF:3.6/4.4 | Submit date：2022/05/13
Big Data  Hotel Demand Forecasting  Long Short-term Memory Model  Online Review  Sentiment Indices  
Determinants of hotel guests’ service experiences: an examination of differences between lifestyle and traditional hotels Journal article
Baek, Jooa, Choe, Yeongbae, Ok, Chihyung Michael. Determinants of hotel guests’ service experiences: an examination of differences between lifestyle and traditional hotels[J]. Journal of Hospitality Marketing and Management, 2020, 29(1), 88-105.
Authors:  Baek, Jooa;  Choe, Yeongbae;  Ok, Chihyung Michael
Favorite | TC[WOS]:23 TC[Scopus]:25  IF:11.9/11.3 | Submit date：2021/12/03
Big Data Analytics  Guest Experience  Lifestyle Hotel  Online Review  Uniqueness