English | 繁體

Search in the results

UM

Browse/Search Results:  1-2 of 2 Help

Selected(0)Clear Items/Page:    Sort:
Whether and when employees will respond properly toward customer mistreatment: The role of psychological capital and service climate Conference paper
Chan, P. H., Zhu, J. N., Lam, L. W., Chow, W. C., Zhang, L. Z.. Whether and when employees will respond properly toward customer mistreatment: The role of psychological capital and service climate[C], 2018.
Authors:  Chan, P. H.;  Zhu, J. N.;  Lam, L. W.;  Chow, W. C.;  Zhang, L. Z.
Favorite |  | Submit date：2022/06/09
customer mistreatment  
A review on elder care and mistreatment in Macao Journal article
Derrick C.K. Tam, Eilo W.Y. Yu, Anise M.S. Wu. A review on elder care and mistreatment in Macao[J]. The Journal of Adult Protection, 2014, 16(5), 294-306.
Authors:  Derrick C.K. Tam;  Eilo W.Y. Yu;  Anise M.S. Wu
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:1.0/1.1 | Submit date：2019/07/26
Legal  Mistreatment  Macao  Elder Care  Older People  Government