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Cognitive–analytical and emotional–social tasks achievement of service robots through human–robot interaction Journal article
Sun, Sunny, Ye, Huiyue, Law, Rob. Cognitive–analytical and emotional–social tasks achievement of service robots through human–robot interaction[J]. International Journal of Contemporary Hospitality Management, 2024.
Authors:  Sun, Sunny;  Ye, Huiyue;  Law, Rob
Favorite | TC[WOS]:1 TC[Scopus]:1  IF:9.1/8.9 | Submit date：2024/10/10
Anthropomorphism  Cognitive–analytical Task  Emotional–social Task  Hotel Service Robot  Human–robot Interaction  
Understanding service attributes of robot hotels: A sentiment analysis of customer online reviews Journal article
Luo, Jian Ming, Vu, Huy Quan, Li, Gang, Law, Rob. Understanding service attributes of robot hotels: A sentiment analysis of customer online reviews[J]. International Journal of Hospitality Management, 2021, 98, 103032.
Authors:  Luo, Jian Ming;  Vu, Huy Quan;  Li, Gang;  Law, Rob
Favorite | TC[WOS]:65 TC[Scopus]:77  IF:9.9/10.3 | Submit date：2021/11/17
Artificial Intelligence  Multi-criteria Decision Making  Robot Hotel  Robotic Service  Sentiment Analysis  Tripadvisor  
Social Media Comments about Hotel Robots Journal article
Io, Hio Nam, Lee, Chang Boon. Social Media Comments about Hotel Robots[J]. Journal of China Tourism Research, 2020, 16(4), 606-625.
Authors:  Io, Hio Nam;  Lee, Chang Boon
Favorite | TC[WOS]:12 TC[Scopus]:21  IF:1.3/2.0 | Submit date：2021/12/06
Henn-na Hotel  Hotel Robot  Robotics  Sentiment Analysis  Service Robot