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Rise of the machines: towards a conceptual service-robot research framework for the hospitality and tourism industry Journal article
McCartney, Glenn, McCartney, Andrew. Rise of the machines: towards a conceptual service-robot research framework for the hospitality and tourism industry[J]. International Journal of Contemporary Hospitality Management, 2020, 13(12), 3835-3851.
Authors:  McCartney, Glenn;  McCartney, Andrew
Favorite | TC[WOS]:107 TC[Scopus]:124  IF:9.1/8.9 | Submit date：2022/06/06
Customer Acceptance And Experiences  Employee Acceptance And Experiences  Hospitality  Policy And Compliance  Service Robots (Srs)