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ASIA-PACIFIC ACA... [1]
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SO SIU IAN [1]
FONG HOC NANG [1]
LAW CHUN HUNG RO... [1]
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2017 [1]
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Exploring jaycustomer behavior and handling approach in casinos
Journal article
Fong, Lawrence Hoc Nang, So, Amy Siu Ian, Law, Rob. Exploring jaycustomer behavior and handling approach in casinos[J]. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2017, 29(5), 1403-1425.
Authors:
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
;
Law, Rob
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TC[WOS]:
22
TC[Scopus]:
24
IF:
9.1
/
8.9
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Submit date：2018/10/30
Macao
Gaming
Superstition
Critical Incident Technique
Casino
Dysfunctional Customer Behaviour
