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Faculty of Busin... [1]
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JA YOUNG CHOE [1]
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Journal article [1]
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2023 [1]
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英語English [1]
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Journal of Hospi... [1]
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Is a Robot Barista Better Than a Human Barista? A Moderating Role of Type of Service Providers
Journal article
Hwang, J, Kim, J. J, Choe, J. Y. J, Kim, H. M. Is a Robot Barista Better Than a Human Barista? A Moderating Role of Type of Service Providers[J]. Journal of Hospitality and Tourism Research, 2023.
Authors:
Hwang, J
;
Kim, J. J
;
Choe, J. Y. J
;
Kim, H. M
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TC[WOS]:
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TC[Scopus]:
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IF:
4.4
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5.0
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Submit date：2023/08/03
Brand Identification
Brand Loyalty
Coffee Shops
Customer Satisfaction
Robot Barista
