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Journal article [2]
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2012 [1]
2010 [1]
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英語English [2]
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International Jo... [1]
Journal of Hospi... [1]
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Development and validation of the casino service quality scale: CASERV
Journal article
Wong I.A., Fong V.H.I.. Development and validation of the casino service quality scale: CASERV[J]. International Journal of Hospitality Management, 2012, 31(1), 209.
Authors:
Wong I.A.
;
Fong V.H.I.
Favorite
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TC[WOS]:
49
TC[Scopus]:
53
|
Submit date:2018/10/30
Casino
Macau
Scale Development
Service Quality
Examining casino service quality in the Asian Las Vegas: An alternative approach
Journal article
Wong I.A., Fong V.H.I.. Examining casino service quality in the Asian Las Vegas: An alternative approach[J]. Journal of Hospitality Marketing and Management, 2010, 19(8), 842.
Authors:
Wong I.A.
;
Fong V.H.I.
Favorite
|
TC[WOS]:
52
TC[Scopus]:
55
|
Submit date:2018/10/30
Casino Gaming
Customer Satisfaction
Game Service
Service Delivery
Service Environment