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Understanding mobile payment through the lens of continuity theory Journal article
Chan, Sow Hup Joanne, Wan, Yim King Penny, Lee, Chang Boon Patrick, Zhang, Qin Yi Carrie. Understanding mobile payment through the lens of continuity theory[J]. Anatolia, 2024.
Authors:  Chan, Sow Hup Joanne;  Wan, Yim King Penny;  Lee, Chang Boon Patrick;  Zhang, Qin Yi Carrie
Adobe PDF | Favorite | TC[WOS]:0 TC[Scopus]:0  IF:1.6/2.1 | Submit date:2024/05/16
Cash  Chinese Tourists  Continuity Theory  Mobile Payment  Overseas Travel  
Tourists’ Description of their Experiences of the Servicescape of Integrated Resorts: the Case of Macau Journal article
Chan, Sow Hup Joanne, Wan, Yim King Penny, Tam, Un Teng Zoe. Tourists’ Description of their Experiences of the Servicescape of Integrated Resorts: the Case of Macau[J]. International Journal of Hospitality and Tourism Administration, 2019, 22(3), 269-302.
Authors:  Chan, Sow Hup Joanne;  Wan, Yim King Penny;  Tam, Un Teng Zoe
Favorite | TC[Scopus]:15  IF:2.9/3.1 | Submit date:2022/05/13
Customer Experience  Integrated Resorts  Macau  Mainland Chinese Tourists  Servicescape  
Perceptions of casino dealers toward organizational justice: are there any gender differences? Journal article
Wan,Yim King Penny, Chan,Sow Hup Joanne. Perceptions of casino dealers toward organizational justice: are there any gender differences?[J]. Journal of Human Resources in Hospitality and Tourism, 2018, 17(3), 271-295.
Authors:  Wan,Yim King Penny;  Chan,Sow Hup Joanne
Favorite | TC[Scopus]:6 | Submit date:2019/08/01
Casino  China  Frontline Employees  Gender Inequality  Macao  Organizational Justice  Tourism  
Explaining urban governance in the midst of political transformation: The city of Macao Journal article
Sheng,Li, Wan,Penny Yim King. Explaining urban governance in the midst of political transformation: The city of Macao[J]. Asia Pacific Viewpoint, 2017, 58(3), 289-300.
Authors:  Sheng,Li;  Wan,Penny Yim King
Favorite | TC[WOS]:14 TC[Scopus]:13 | Submit date:2019/06/26
Governance Capability  Informal Institution  Political Communication  Social Groups  
Explaining urban governance in the midst of political transformation: The city of Macao Journal article
Sheng,Li, Wan,Penny Yim King. Explaining urban governance in the midst of political transformation: The city of Macao[J]. Asia Pacific Viewpoint, 2017, 58(3), 289-300.
Authors:  Sheng,Li;  Wan,Penny Yim King
Favorite | TC[WOS]:14 TC[Scopus]:13 | Submit date:2019/06/18
Governance Capability  Informal Institution  Political Communication  Social Groups  
Explaining urban governance in the midst of political transformation: The city of Macao Journal article
Sheng, Li, Wan, Penny Yim King. Explaining urban governance in the midst of political transformation: The city of Macao[J]. ASIA PACIFIC VIEWPOINT, 2017, 58(3), 289-300.
Authors:  Sheng, Li;  Wan, Penny Yim King
Favorite | TC[WOS]:14 TC[Scopus]:13  IF:1.8/2.0 | Submit date:2018/10/30
Governance Capability  Informal Institution  Political Communication  Social Groups  
Exploring the differences among Chinese casino gamblers’ characteristics, motivations, and behaviors Journal article
Chan, Sow Hup Joanne, Wan,Yim King Penny, Wong,Ip Kin Anthony. Exploring the differences among Chinese casino gamblers’ characteristics, motivations, and behaviors[J]. Journal of Vacation Marketing, 2015, 21(1), 23-36.
Authors:  Chan, Sow Hup Joanne;  Wan,Yim King Penny;  Wong,Ip Kin Anthony
Favorite | TC[WOS]:16 TC[Scopus]:18 | Submit date:2019/08/01
Behaviors  Characteristics  Chinese  Gamblers  Motivations  Preferences  
Relationships Among Burnout, Job Satisfaction, and Turnover of Casino Employees in Macau Journal article
SOW HUP CHAN, YIM KING PENNY WAN, OI MEI KUOK. Relationships Among Burnout, Job Satisfaction, and Turnover of Casino Employees in Macau[J]. Journal of Hospitality Marketing & Management, 2015, 24(4), 345-374.
Authors:  SOW HUP CHAN;  YIM KING PENNY WAN;  OI MEI KUOK
Favorite | TC[WOS]:45 TC[Scopus]:52  IF:11.9/11.3 | Submit date:2019/10/21
Burnout  Demographics  Exhaustion  Job Satisfaction  Macau  China  Turnover  
Factors that affect the levels of tourists' satisfaction and loyalty towards food festivals: A case study of Macau Journal article
Yim King Penny Wan, Chan S.H.J.. Factors that affect the levels of tourists' satisfaction and loyalty towards food festivals: A case study of Macau[J]. International Journal of Tourism Research, 2013, 15(3), 226-240.
Authors:  Yim King Penny Wan;  Chan S.H.J.
Favorite | TC[WOS]:93 TC[Scopus]:100  IF:4.1/4.7 | Submit date:2018/10/30
Factors And Attributes  Food Festival  Loyalty  Tourist Satisfaction  Event Management  
Importance of service elements among Chinese gamblers visiting Macau Conference paper
Chan, Sow Hup Joanne, Penny Wan Yim King, Mark Speece. Importance of service elements among Chinese gamblers visiting Macau[C], 2011.
Authors:  Chan, Sow Hup Joanne;  Penny Wan Yim King;  Mark Speece
Favorite | TC[Scopus]:0 | Submit date:2020/01/08