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LIU TING CHI [1]
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2016 [1]
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Interactive Effects of Service Attributes on Customer Satisfaction
Conference paper
Yan Li (Eliane), Matthew Tingchi Liu, James L. Brock. Interactive Effects of Service Attributes on Customer Satisfaction[C]:Springer International Publishing AG, 2016, 851-857.
Authors:
Yan Li (Eliane)
;
Matthew Tingchi Liu
;
James L. Brock
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Submit date：2020/07/14
