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Tourists' emotional misattribution behavior under public health emergencies’ haze: Insights from a quasi-experiment Journal article
Wang, Yujie, Zhang, Zili, Law, Rob, Zhang, Ziqiong. Tourists' emotional misattribution behavior under public health emergencies’ haze: Insights from a quasi-experiment[J]. Journal of Hospitality and Tourism Management, 2025, 62, 57-69.
Authors:  Wang, Yujie;  Zhang, Zili;  Law, Rob;  Zhang, Ziqiong
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:7.6/8.3 | Submit date：2025/01/22
Public Health Emergencies  Emotional Misattribution  Quasi-experiment  Purchase Order  Reviewer Expert Status  
Editorial: Harnessing the Experience Capital of the Hospitality and Tourism Industry Journal article
Wu, Laurie, Fan, Alei, Hou, Yuansi, Wei, Wei. Editorial: Harnessing the Experience Capital of the Hospitality and Tourism Industry[J]. Journal of Hospitality and Tourism Research, 2025, 49(1), 211-213.
Authors:  Wu, Laurie;  Fan, Alei;  Hou, Yuansi;  Wei, Wei
Favorite | TC[WOS]:1 TC[Scopus]:0  IF:4.4/5.0 | Submit date：2025/01/22
The Influence of Time Orientation on Infection Risk Evaluation: Moderating Role of Public Health Crisis Journal article
Lawrence Hoc Nang Fong, Sunny Sun, Irene Cheng Chu Chan, Rob Law. The Influence of Time Orientation on Infection Risk Evaluation: Moderating Role of Public Health Crisis[J]. Journal of Hospitality and Tourism Research, 2025, 49(1), 174-187.
Authors:  Lawrence Hoc Nang Fong;  Sunny Sun;  Irene Cheng Chu Chan;  Rob Law
Favorite | TC[WOS]:1 TC[Scopus]:1  IF:4.4/5.0 | Submit date：2023/08/03
Covid-19  Future Orientation  Infection Risk  Present Orientation  Travel Risk  
Examining the Relationships Among Internet Celebrity, Trust, Happiness, Continuous Watching Intention, and Purchase Intention in Livestreaming Journal article
Zhu, Chris Zhen Gan, Hall, C. Michael, Fong, Lawrence Hoc Nang, Lin, Feifei, Wang, Zhenzhen, Naderi Koupaei, Sara. Examining the Relationships Among Internet Celebrity, Trust, Happiness, Continuous Watching Intention, and Purchase Intention in Livestreaming[J]. Journal of Quality Assurance in Hospitality and Tourism, 2024.
Authors:  Zhu, Chris Zhen Gan;  Hall, C. Michael;  Fong, Lawrence Hoc Nang;  Lin, Feifei;  Wang, Zhenzhen; et al.
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:2.6/2.9 | Submit date：2025/01/13
Internet Celebrity  Trust  Happiness  Continuous Watching Intention  Purchase Intention  Livestreaming Marketing  
Understanding customer multi-interactions, trust, social support and voluntary performance in smart restaurants Journal article
Jiao, Haoyue, Wong, Ip Kin Anthony, Lin, Zhiwei (CJ). Understanding customer multi-interactions, trust, social support and voluntary performance in smart restaurants[J]. Journal of Hospitality and Tourism Technology, 2024, 15(5), 717-736.
Authors:  Jiao, Haoyue;  Wong, Ip Kin Anthony;  Lin, Zhiwei (CJ)
Favorite | TC[WOS]:2 TC[Scopus]:2  IF:5.3/6.4 | Submit date：2024/08/05
Customer Interaction  Customer Voluntary Performance  Service Robot  Smart Restaurant  Social Exchange Theory  
Hierarchical value mapping of diners in Macao's casino restaurants Journal article
Fan, P. K. T, Choe, J. Y. J, Na, Y. Hierarchical value mapping of diners in Macao's casino restaurants[J]. Journal of Hospitality and Tourism Insights, 2024, 7(5), 2824-2843.
Authors:  Fan, P. K. T;  Choe, J. Y. J;  Na, Y
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:4.8/4.4 | Submit date：2024/02/15
Casino Restaurant  Attribute  Consequence  Value  Means-end Chain  
Gender Stereotyping in Robot Service Failures Journal article
Huang, Huiling, Chen, Faye Feier, Liu, Stephanie Q.. Gender Stereotyping in Robot Service Failures[J]. Journal of Hospitality & Tourism Research, 2024.
Authors:  Huang, Huiling;  Chen, Faye Feier;  Liu, Stephanie Q.
Favorite | TC[WOS]:0 TC[Scopus]:1  IF:4.4/5.0 | Submit date：2024/12/05
Artificial Intelligence  Service Robot  Service Failure  Gender Stereotyping  Communion  Tolerance  
Editorial: Harnessing the Experience Capital of the Hospitality and Tourism Industry Other
2024-10-01
Authors:  Wu, Laurie;  Fan, Alei;  Hou, Yuansi;  Wei, Wei
Favorite | TC[WOS]:1 TC[Scopus]:0 | Submit date：2024/12/05
A scoping review of robotic technology in hospitality and tourism Review article
2024
Authors:  Sun, Sunny;  Ye, Huiyue;  Law, Rob
Favorite | TC[WOS]:1 TC[Scopus]:0  IF:5.3/6.4 | Submit date：2024/12/05
Comprehensive Review  Robotic Technology  Service Robot  Hospitality  Tourism  
A Case Study in Hong Kong–Developing Qualification Framework for Hotel Frontline Staff Journal article
Sunny Sun, Man Fai Dennis Tsang, Rob Law. A Case Study in Hong Kong–Developing Qualification Framework for Hotel Frontline Staff[J]. Journal of Quality Assurance in Hospitality & Tourism, 2024, 25(5), 1384-1401.
Authors:  Sunny Sun;  Man Fai Dennis Tsang;  Rob Law
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:2.6/2.9 | Submit date：2023/01/30
Competency  Hong Kong  Hotel Front Office  Prior Learning  Qualification Framework