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Discovery of smart hotels’ competitiveness based on online reviews Journal article
Song, Baobao, Xia, Haiyang, Law, Rob, Muskat, Birgit, Li, Gang. Discovery of smart hotels’ competitiveness based on online reviews[J]. International Journal of Hospitality Management, 2024, 123, 103926.
Authors:  Song, Baobao;  Xia, Haiyang;  Law, Rob;  Muskat, Birgit;  Li, Gang
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:9.9/10.3 | Submit date：2024/10/10
Ai Method  Competitiveness  Online Review Data  Smart Hotel  Theory Of Lodging  
First impressions on sharing accommodation market platforms: The association between cover image type and property listing price Journal article
Lin, Lijing, Hu, Mingming, Li, Hengyun, Liu, Minkun. First impressions on sharing accommodation market platforms: The association between cover image type and property listing price[J]. International Journal of Hospitality Management, 2024, 123, 103919.
Authors:  Lin, Lijing;  Hu, Mingming;  Li, Hengyun;  Liu, Minkun
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:9.9/10.3 | Submit date：2024/10/10
Airbnb  Cover Image  Hedonic Pricing Model  Scenes  Shared Accommodation  
Words meet photos: How visual content impact rating Journal article
Liu, Xinxin, Zhang, Ziqiong, Law, Rob, Zhang, Zili. Words meet photos: How visual content impact rating[J]. International Journal of Hospitality Management, 2024, 123, 103945.
Authors:  Liu, Xinxin;  Zhang, Ziqiong;  Law, Rob;  Zhang, Zili
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:9.9/10.3 | Submit date：2024/10/10
Deep Learning  Expectation Confirmation Theory  Fit Informativeness  Hotel Booking Platforms  User-generated Photos  
When and why do cuteness cues intensify the power of message framing in promoting pro-environmental behaviors Journal article
Lei, Miki I. T., Huang, Huiling, Yang, Fiona X.. When and why do cuteness cues intensify the power of message framing in promoting pro-environmental behaviors[J]. International Journal of Hospitality Management, 2024, 123, 103894.
Authors:  Lei, Miki I. T.;  Huang, Huiling;  Yang, Fiona X.
Favorite | TC[WOS]:0 TC[Scopus]:0 | Submit date：2024/09/12
Pro-environmental Behaviors  Message Framing  Cuteness Cues  Feeling Right  Experimental Design  
Does perceived yuanfen impact Chinese customers’ hotel ratings? Journal article
Tang, Xiangjie, Fong, Lawrence Hoc Nang. Does perceived yuanfen impact Chinese customers’ hotel ratings?[J]. International Journal of Hospitality Management, 2024, 122, 103871.
Authors:  Tang, Xiangjie;  Fong, Lawrence Hoc Nang
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:9.9/10.3 | Submit date：2024/08/05
Chinese Culture  Hotel Rating  Psychological Closeness  Service Quality  Yuanfen  
Cognitive–analytical and emotional–social tasks achievement of service robots through human–robot interaction Journal article
Sun, Sunny, Ye, Huiyue, Law, Rob. Cognitive–analytical and emotional–social tasks achievement of service robots through human–robot interaction[J]. International Journal of Contemporary Hospitality Management, 2024.
Authors:  Sun, Sunny;  Ye, Huiyue;  Law, Rob
Favorite | TC[WOS]:1 TC[Scopus]:1  IF:9.1/8.9 | Submit date：2024/10/10
Anthropomorphism  Cognitive–analytical Task  Emotional–social Task  Hotel Service Robot  Human–robot Interaction  
Effects of a platform's market exit accompanying UGC transfer on its’ competitor: Evidence from a natural experiment Journal article
Deng, Lingfei, Li, Chunhong, Law, Rob. Effects of a platform's market exit accompanying UGC transfer on its’ competitor: Evidence from a natural experiment[J]. International Journal of Hospitality Management, 2024, 122, 103844.
Authors:  Deng, Lingfei;  Li, Chunhong;  Law, Rob
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:9.9/10.3 | Submit date：2024/08/05
Airbnb's Market Exit  Difference-in-differences  Performance  Rating Behavior  Social Learning Effect  Ugc Transfer  
How foodstagramming posts influence restaurant visit intention: the mediating role of goal relevance and mimicking desire Journal article
Chen, Yun Victoria, Jin, Xin, Gardiner, Sarah, Wong, Ip Kin Anthony. How foodstagramming posts influence restaurant visit intention: the mediating role of goal relevance and mimicking desire[J]. International Journal of Contemporary Hospitality Management, 2024.
Authors:  Chen, Yun Victoria;  Jin, Xin;  Gardiner, Sarah;  Wong, Ip Kin Anthony
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:9.1/8.9 | Submit date：2024/08/05
Consumer Decision-making  Foodstagramming  Goal Relevance  Heuristic–systematic Model  Mimicking Desire  Normative Focus Theory  Social Media Marketing  
It takes two to empower: Customer responses to empowerment recovery in the context of robot service failure Journal article
Yu, Jing (Jasper), Liu, Xiaoming (Rose), He, Mang, Huang, Liman (Mandy), Li, Jun (Justin). It takes two to empower: Customer responses to empowerment recovery in the context of robot service failure[J]. International Journal of Hospitality Management, 2024, 120, 103759.
Authors:  Yu, Jing (Jasper);  Liu, Xiaoming (Rose);  He, Mang;  Huang, Liman (Mandy);  Li, Jun (Justin)
Favorite | TC[WOS]:1 TC[Scopus]:1  IF:9.9/10.3 | Submit date：2024/05/16
Human-robot Interaction  Robot Service Recovery  Service Agent  Customer Empowerment  Service Robot  
Having fun in micro-celebrity restaurants: The role of social interaction, foodstagramming, and sharing satisfaction Journal article
Chen, Yun Victoria, Wong, Ip Kin Anthony, Leong, Aliana Man Wai, Huang, Guo Qiong Ivanka. Having fun in micro-celebrity restaurants: The role of social interaction, foodstagramming, and sharing satisfaction[J]. International Journal of Hospitality Management, 2024, 120, 103768.
Authors:  Chen, Yun Victoria;  Wong, Ip Kin Anthony;  Leong, Aliana Man Wai;  Huang, Guo Qiong Ivanka
Favorite | TC[WOS]:5 TC[Scopus]:5  IF:9.9/10.3 | Submit date：2024/05/16
Foodstagramming  Restaurant  Satisfaction  Social Interaction  Social Sharing  Well-being