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Work climate and customer satisfaction: The role of trust in the retail context.
Lam, L. W.; Lau, D
2008-09-01
Source PublicationJournal of Management and Organization
ABS Journal Level2
ISSN1833-3672
Pages141-154
Language英語English
The Source to ArticlePB_Publication
PUB ID3278
Document TypeJournal article
CollectionUniversity of Macau
Recommended Citation
GB/T 7714
Lam, L. W.,Lau, D. Work climate and customer satisfaction: The role of trust in the retail context.[J]. Journal of Management and Organization, 2008, 141-154.
APA Lam, L. W.., & Lau, D (2008). Work climate and customer satisfaction: The role of trust in the retail context.. Journal of Management and Organization, 141-154.
MLA Lam, L. W.,et al."Work climate and customer satisfaction: The role of trust in the retail context.".Journal of Management and Organization (2008):141-154.
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