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What are the Sentiments about the Autonomous Delivery Robots
Io, H. N.; Lee, C. B.
2019-12
Conference Name2019 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2019
Source PublicationIEEE International Conference on Industrial Engineering and Engineering Management
Pages50-53
Conference Date2019/12/15-2019/12/18
Conference PlaceMacao
CountryChina
Abstract

The technology for autonomous driving is developing rapidly. One application of autonomous driving is the Autonomous Delivery Robots (ADR). The ADR has gained a lot of attention in both the academia and industry. However, most of the extant studies about the ADR focus on the technical side. There is a lack of research on the users' perspective about this new technology. This study applies topic modeling and sentiment analyses to summarize the comments in Weibo about the ADR. The results show that there are both positive and negative sentiments regarding the ADR. The contribution of this study is that the results can help researchers understand the users' concerns about ADR. The negative sentiments can provide guidance to the ADR developers to improve the design of the robots and to allay the users' concerns.

KeywordAutonomous Delivery Robots Sentiment Analysis Topic Modeling Weibo
DOI10.1109/IEEM44572.2019.8978921
URLView the original
Indexed ByCPCI-S
Language英語English
WOS Research AreaEngineering ; Operations Research & Management Science
WOS SubjectEngineering, Industrial ; Operations Research & Management Science
WOS IDWOS:000541902500010
Scopus ID2-s2.0-85079642269
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Citation statistics
Document TypeConference paper
CollectionFaculty of Business Administration
DEPARTMENT OF ACCOUNTING AND INFORMATION MANAGEMENT
AffiliationUniversity of Macau, Department of Accounting and Information Management, China
First Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Io, H. N.,Lee, C. B.. What are the Sentiments about the Autonomous Delivery Robots[C], 2019, 50-53.
APA Io, H. N.., & Lee, C. B. (2019). What are the Sentiments about the Autonomous Delivery Robots. IEEE International Conference on Industrial Engineering and Engineering Management, 50-53.
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