Residential College | false |
Status | 已發表Published |
Brand effect on extended warranty valuation: Subjective value versus popularity | |
Chark, Robin1; Muthukrishnan, A. V.2 | |
2022-12 | |
Source Publication | INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING |
ABS Journal Level | 4 |
ISSN | 0167-8116 |
Volume | 39Issue:4Pages:1082-1092 |
Abstract | In five experiments, we explore the effect of brands on warranty valuation and the conditions under which two mechanisms – liking based and availability based – determine the effect. We explore the moderating role of focused deliberation, which accentuates the brand effect under availability mechanism but reduces the effect under subjective value-based mechanism. In Experiment 1, we consider brands that vary in terms of both subjective value and popularity. When a brand is better in both subjective value and popularity, it commands higher warranty WTP. Focused deliberation moderates this effect of brand on warranty valuation. In Experiment 2, we consider brands that vary only in terms of subjective values (but not popularity). While the warranty valuation of the two brands does not differ under no deliberation, deliberation decreases WTP for brands with higher subjective value. In Experiment 3, we consider brands that differ only in terms of popularity (and not subjective value). In this context, deliberation increases warranty WTP for the more popular brand. Experiments 2A and 3A use warranty choice as the dependent variable and conceptually replicate the effects obtained in experiments 2 and 3, respectively. |
Keyword | Availability Brand Deliberation Extended Warranty Subjective Value |
DOI | 10.1016/j.ijresmar.2022.01.004 |
URL | View the original |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Business & Economics |
WOS Subject | Business |
WOS ID | WOS:000965778500006 |
Scopus ID | 2-s2.0-85124034837 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | Faculty of Business Administration INSTITUTE OF COLLABORATIVE INNOVATION DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT |
Corresponding Author | Chark, Robin |
Affiliation | 1.Faculty of Business Administration, Centre for Cognitive and Brain Sciences, University of Macau, Taipa, Macao 2.Department of Marketing, Hong Kong University of Science and Technology, Clearwater Bay, Hong Kong |
First Author Affilication | Faculty of Business Administration |
Corresponding Author Affilication | Faculty of Business Administration |
Recommended Citation GB/T 7714 | Chark, Robin,Muthukrishnan, A. V.. Brand effect on extended warranty valuation: Subjective value versus popularity[J]. INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING, 2022, 39(4), 1082-1092. |
APA | Chark, Robin., & Muthukrishnan, A. V. (2022). Brand effect on extended warranty valuation: Subjective value versus popularity. INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING, 39(4), 1082-1092. |
MLA | Chark, Robin,et al."Brand effect on extended warranty valuation: Subjective value versus popularity".INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING 39.4(2022):1082-1092. |
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