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Sentiments and perceptions after a privacy breach incident
Lee, Chang Boon1; Io, Hio Nam2; Tang, Heng1
2022-03-21
Source PublicationCogent Business & Management
ABS Journal Level1
ISSN2331-1975
Volume9Issue:1Pages:2050018
Abstract

This study used sentiment analysis, keyword extraction, and content reviews to analyze related posts and comments from the Weibo microblogging website to determine the sentiments and perceptions regarding online privacy following the Facebook-Cambridge Analytica privacy breach incident. The results provide insights on users’ sentiments and perceptions regarding online privacy in the Chinese context. Many comments have negative sentiments and the underlying theme of the comments is that there is no online privacy. Many users are scared of companies collecting data to support targeted advertisements because these companies know a lot about the users and the users are scared that their data could be used for inappropriate purposes. The comments also show skepticism that data collectors would protect users’ data privacy. This study discusses the implications of the results for research and practice.

KeywordBig Data Privacy Breach Sentiment Analysis
DOI10.1080/23311975.2022.2050018
URLView the original
Indexed ByESCI
Language英語English
WOS Research AreaBusiness & Economics
WOS SubjectBusiness
WOS IDWOS:000771403500001
PublisherTAYLOR & FRANCIS ASKARL JOHANS GATE 5, NO-0154 OSLO, NORWAY
Scopus ID2-s2.0-85126778906
Fulltext Access
Citation statistics
Document TypeJournal article
CollectionFaculty of Business Administration
DEPARTMENT OF FINANCE AND BUSINESS ECONOMICS
Corresponding AuthorLee, Chang Boon
Affiliation1.Faculty of Business Administration, University of Macau, Taipa, Macao
2.School of Business, Macau University of Science and Technology, Taipa, Macao
First Author AffilicationFaculty of Business Administration
Corresponding Author AffilicationFaculty of Business Administration
Recommended Citation
GB/T 7714
Lee, Chang Boon,Io, Hio Nam,Tang, Heng. Sentiments and perceptions after a privacy breach incident[J]. Cogent Business & Management, 2022, 9(1), 2050018.
APA Lee, Chang Boon., Io, Hio Nam., & Tang, Heng (2022). Sentiments and perceptions after a privacy breach incident. Cogent Business & Management, 9(1), 2050018.
MLA Lee, Chang Boon,et al."Sentiments and perceptions after a privacy breach incident".Cogent Business & Management 9.1(2022):2050018.
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