Residential College | false |
Status | 已發表Published |
The influence of trust and relationship commitment to vloggers on viewers' purchase intention | |
Chen, Yangyang1; Tingchi Liu, Matthew1; Liu, Yongdan4; Chang, Angela Wen yu2; Yen, Jerome3 | |
2022-02-04 | |
Source Publication | Asia Pacific Journal of Marketing and Logistics |
ABS Journal Level | 1 |
ISSN | 1355-5855 |
Volume | 34Issue:2Pages:249-267 |
Abstract | Purpose: This study extends the commitment-trust theory from the perspective of relationship marketing and explores its effect on purchase intention under the moderation of trust by investigating vloggers' relationship marketing in the context of social media. Design/methodology/approach: The study employs a survey investigation with online questionnaires in China, and the hypotheses were tested using multiple regression analyses, with 319 valid consumer responses. Findings: The findings reveal that the extended commitment-trust theory is applicable in the context of social media. Perceived relationship commitment, expertise, physical attractiveness, social attractiveness and self-disclosure play a significant role in predicting purchase intention. Relationship commitment proves to be a mediator between the antecedents and purchase intention. Trust shows a moderating effect on the antecedents and relationship commitment. Originality/value: The study provides evidence of the importance of the above-mentioned antecedents in influencing viewers' relationship commitment to vloggers in the context of social media. The results contribute to the development of the commitment-trust theory and an understanding of the theory's underlying mechanisms. The result also provides further evidence of the effect of trust on relationship commitment. |
Other Abstract |
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Keyword | Purchase Intention Relationship Marketing Social Media Trust Vlogger |
DOI | 10.1108/APJML-08-2020-0626 |
URL | View the original |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Business & Economics |
WOS Subject | Business |
WOS ID | WOS:000645666500001 |
Publisher | EMERALD GROUP PUBLISHING LTDHOWARD HOUSE, WAGON LANE, BINGLEY BD16 1WA, W YORKSHIRE, ENGLAND |
Scopus ID | 2-s2.0-85106272816 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | Faculty of Science and Technology DEPARTMENT OF COMPUTER AND INFORMATION SCIENCE |
Affiliation | 1.Faculty of Business Administration, University of Macau, Taipa, Macao 2.Communication Department, University of Macau, Taipa, Macao 3.Distinguished Professor of Computer and Information Science, FST, University of Macau, Taipa, Macao 4.Business School, Central South University, Changsha, China |
First Author Affilication | Faculty of Business Administration |
Recommended Citation GB/T 7714 | Chen, Yangyang,Tingchi Liu, Matthew,Liu, Yongdan,et al. The influence of trust and relationship commitment to vloggers on viewers' purchase intention[J]. Asia Pacific Journal of Marketing and Logistics, 2022, 34(2), 249-267. |
APA | Chen, Yangyang., Tingchi Liu, Matthew., Liu, Yongdan., Chang, Angela Wen yu., & Yen, Jerome (2022). The influence of trust and relationship commitment to vloggers on viewers' purchase intention. Asia Pacific Journal of Marketing and Logistics, 34(2), 249-267. |
MLA | Chen, Yangyang,et al."The influence of trust and relationship commitment to vloggers on viewers' purchase intention".Asia Pacific Journal of Marketing and Logistics 34.2(2022):249-267. |
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