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The memory-search frame effect: Impacts on consumers’ retrieval and evaluation of consumption experiences
Si, Kao1; Dai, Xianchi2
2022-03-01
Source PublicationMarketing Letters
ABS Journal Level3
ISSN0923-0645
Volume33Issue:1Pages:5-17
Abstract

When consumers recall past consumption experiences (e.g., vacations), they often need to search their memory for relevant events within certain time frames (e.g., the past year). We refer to the time frames as memory-search frames. We provide evidence of the ecological validity of this construct and study its effects on consumers’ construction of events from memory. We propose that memory-search frames can affect consumers’ estimation of time via their effects on the retrieval and evaluation of events from memory. Specifically, we show that adopting longer (versus shorter) memory-search frames leads consumers to retrieve experiences that are objectively more distant in the past but at the same time makes them perceive the experiences to be subjectively closer. We demonstrate the implications of the current effect for consumers’ judgment and preference. In addition, we show that memory-search frame length tends to increase with age, which in part underlies the perceptions of accelerated time by old people. Theoretical and practical implications of the present research are discussed.

KeywordAge Memory Reference Frame Temporal Distance
Subject Area管理学
DOI10.1007/s11002-021-09603-6
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaBusiness & Economics
WOS SubjectBusiness
WOS IDWOS:000726257300001
Scopus ID2-s2.0-85120570960
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Citation statistics
Document TypeJournal article
CollectionDEPARTMENT OF MANAGEMENT AND MARKETING
Corresponding AuthorSi, Kao
Affiliation1.Faculty of Business Administration, University of Macau, Taipa, E22, Avenida da Universidade, Macao
2.Business School, The Chinese University of Hong Kong, Shatin, Hong Kong
First Author AffilicationFaculty of Business Administration
Corresponding Author AffilicationFaculty of Business Administration
Recommended Citation
GB/T 7714
Si, Kao,Dai, Xianchi. The memory-search frame effect: Impacts on consumers’ retrieval and evaluation of consumption experiences[J]. Marketing Letters, 2022, 33(1), 5-17.
APA Si, Kao., & Dai, Xianchi (2022). The memory-search frame effect: Impacts on consumers’ retrieval and evaluation of consumption experiences. Marketing Letters, 33(1), 5-17.
MLA Si, Kao,et al."The memory-search frame effect: Impacts on consumers’ retrieval and evaluation of consumption experiences".Marketing Letters 33.1(2022):5-17.
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