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Online group-buying: The effect of deal popularity on consumer purchase intention
Chow, Cheris W.C.; Chow, Clement S.F.; Lai, Jennifer Y.M.; Zhang, Lida L.
2022-03-01
Source PublicationJournal of Consumer Behaviour
ABS Journal Level2
ISSN1472-0817
Volume21Issue:2Pages:387-399
Abstract

Group-buying, in which consumers are granted a discounted price on a purchase offer within a particular period if the offer can achieve a required group size, is a prevalent marketing channel in recent years. Based on the bandwagon effect, a group-buying offer looks more attractive when there are more sign-ups for it. However, when the number of sign-ups is too large, the opposing network externality takes effect because consumers begin to worry that the excessive demand will jeopardize the supplier's ability to maintain quality offering. We captured these two effects by proposing an inverted U-shaped relationship between group-buying deal popularity and consumer purchase intention. Additionally, we identified consumers' risk attitude as a conceptually important boundary condition of this relationship. We conducted two lab experiments to test the hypotheses. The results showed that group-buying deal popularity increased consumer purchase intention before popularity reached a certain point and decreased consumer purchase intention after popularity reached this point. We also found that this inverted U-shaped relationship was more pronounced for risk-averse than risk-taking consumers. Important implications for group-buying intermediaries are discussed.

DOI10.1002/cb.2013
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaBusiness & Economics
WOS SubjectBusiness
WOS IDWOS:000730582000001
PublisherWILEY111 RIVER ST, HOBOKEN 07030-5774, NJ
Scopus ID2-s2.0-85121338345
Fulltext Access
Citation statistics
Document TypeJournal article
CollectionFaculty of Business Administration
DEPARTMENT OF MANAGEMENT AND MARKETING
Corresponding AuthorChow, Clement S.F.
AffiliationDepartment of Management and Marketing, Faculty of Business Administration, University of Macau, Taipa, Macao
First Author AffilicationFaculty of Business Administration
Corresponding Author AffilicationFaculty of Business Administration
Recommended Citation
GB/T 7714
Chow, Cheris W.C.,Chow, Clement S.F.,Lai, Jennifer Y.M.,et al. Online group-buying: The effect of deal popularity on consumer purchase intention[J]. Journal of Consumer Behaviour, 2022, 21(2), 387-399.
APA Chow, Cheris W.C.., Chow, Clement S.F.., Lai, Jennifer Y.M.., & Zhang, Lida L. (2022). Online group-buying: The effect of deal popularity on consumer purchase intention. Journal of Consumer Behaviour, 21(2), 387-399.
MLA Chow, Cheris W.C.,et al."Online group-buying: The effect of deal popularity on consumer purchase intention".Journal of Consumer Behaviour 21.2(2022):387-399.
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