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Contextualizing motivating language to corporate social responsibility (Csr): How leader motivating language affects employees’ csr engagement and employee–organization relationships
Zhang Yafei1; Dong Chuqing2; Andrea M.M.Weare3; Song Harris Ao,4
2021-12-02
Source PublicationSustainability (Switzerland)
ISSN2071-1050
Volume13Issue:23Pages:13357
Abstract

Drawing on motivating language theory (MLT), this paper aims to demonstrate the effects of strategic leader speech in the context of internal corporate social responsibility (CSR) commu-nication. Specifically, the study (1) examines how leader motivating language strategies used in CSR communication influence employees’ CSR engagement and employee–organization relationships (EORs) and (2) identifies the mediator explaining the underlying psychological mechanism of the effects. Structural equation modeling was performed on a sample of 406 participants who are full-time and part-time employees in the U.S. The results showed that leader motivating language was positively associated with employees’ CSR engagement and EOR quality. Such relationships were significantly mediated by person–organization (PO) fit. This study advances CSR research and practice by explicating the impact of leaders’ oral communication in constructing employees’ CSR experiences and relationships with the employer.

KeywordCorporate Social Responsibility Employee Csr Engagement Employee–organization Relationships Leader Communication Motivating Language
DOI10.3390/su132313357
URLView the original
Indexed BySCIE ; SSCI
Language英語English
WOS Research AreaScience & Technology - Other Topics ; Environmental Sciences & Ecology
WOS SubjectGreen & Sustainable Science & Technology ; Environmental Sciences ; Environmental Studies
WOS IDWOS:000735103800001
Scopus ID2-s2.0-85120729591
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Document TypeJournal article
CollectionFaculty of Social Sciences
Corresponding AuthorDong Chuqing
Affiliation1.Department of Management, Marketing and General Business, Paul and Virginia Engler College of Business, West Texas A&M University, Canyon, 79106, United States
2.Department of Advertising and Public Relations, College of Communication Arts and Sciences, Michigan State University, East Lansing, 48824, United States
3.School of Communication, College of Communication, Fine Arts and Media, University of Nebraska Omaha, Omaha, 68182, United States
4.Divisions of Humanities & Social Sciences, University of Macau, Macao
Recommended Citation
GB/T 7714
Zhang Yafei,Dong Chuqing,Andrea M.M.Weare,et al. Contextualizing motivating language to corporate social responsibility (Csr): How leader motivating language affects employees’ csr engagement and employee–organization relationships[J]. Sustainability (Switzerland), 2021, 13(23), 13357.
APA Zhang Yafei., Dong Chuqing., Andrea M.M.Weare., & Song Harris Ao, (2021). Contextualizing motivating language to corporate social responsibility (Csr): How leader motivating language affects employees’ csr engagement and employee–organization relationships. Sustainability (Switzerland), 13(23), 13357.
MLA Zhang Yafei,et al."Contextualizing motivating language to corporate social responsibility (Csr): How leader motivating language affects employees’ csr engagement and employee–organization relationships".Sustainability (Switzerland) 13.23(2021):13357.
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