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Crowdsourcing to design a marketing package to promote a WHO digital mental health intervention among Chinese young adults
Rui Ling1,2; Hao Fong Sit1; Suvasini Balaji1,3; Agnes I.F.4; Carl A. Latkin6; Joseph D. Tucker5,6; Brian J. Hall1,7
2021-09
Source PublicationInternet Interventions
ISSN2214-7829
Volume25Pages:100397
Abstract

Background: Digital mental health is an emerging field that can leverage technology and mobile apps to deliver mental health treatment to populations in areas with limited mental health services. Despite widespread availability of these apps, uptake remains low. Enhanced marketing is necessary to increase public engagement. There is growing recognition that mental health intervention beneficiaries should be engaged in all phases of treatment development, adaptation, and delivery. Crowdsourcing – consulting the public to solve problems and sharing the solutions – can foster community-informed ideas for public health, but has yet been applied to digital mental health marketing. Objective: With the goal of engaging potential intervention beneficiaries in digital mental health dissemination, the current project implemented a digital mental health crowdsourcing designathon for Chinese college students in Macao SAR, China and evaluated the feasibility of the contest and the products. The contest asked participants to design marketing packages for Step-by-Step, a scalable WHO digital mental health intervention focusing on depression. Methods: Designathon participants, recruited from a global health class, were sorted into teams with balanced areas of expertise. Two judging panels – one of experts in relevant fields and another of Chinese college students – evaluated the marketing packages and selected finalists. The designathon was held in-person over four days and involved debriefing, workshops, a contest, and an awards ceremony. A parallel mixed-methods approach was applied, including qualitative feedback from judges and participants alongside quantitative data on participant satisfaction and depressive symptoms to enrich our understanding of the event. Additionally, based on judges' feedback given to participants, the communication packages of the contest were ranked. Results: 49 participants (8 teams of 6–7 members each) were involved in the designathon. Using a cutoff score of 10 on the Patient Health Questionnaire-9 (PHQ-9), 11.4% of participants had moderate or higher depressive symptoms. All teams successfully produced complete digital mental health marketing packages. Four finalists' packages were selected quantitatively with judges' scores and the top finalist's package was described by judges' comments as simple, thoughtful, and appealing, although not informative enough. Participants were overall satisfied with the designathon, but some mentioned that time was insufficient and that organization/instruction clarity could have been improved. Conclusions: The designathon is a novel, feasible strategy to collect crowd input for the dissemination of a mental health intervention. Compared with traditional communication strategies, this bottom-up approach included and engaged potential intervention beneficiaries to take an active role in creating digital mental health marketing communication. Future contests should allow participants more time and reconsider aspects of event organization.

KeywordChinese Community Crowdsourcing Designathon Digital Mental Health Who
DOI10.1016/j.invent.2021.100397
URLView the original
Indexed BySCIE ; SSCI
Language英語English
WOS Research AreaPsychology ; Health Care Sciences & Services ; Medical Informatics ; Psychiatry
WOS SubjectPsychology, Clinical ; Health Care Sciences & Services ; Medical Informatics ; Psychiatry
WOS IDWOS:000687262000032
PublisherELSEVIER, RADARWEG 29, 1043 NX AMSTERDAM, NETHERLANDS
Scopus ID2-s2.0-85105748513
Fulltext Access
Citation statistics
Document TypeJournal article
CollectionCENTRE FOR MACAU STUDIES
DEPARTMENT OF COMMUNICATION
Corresponding AuthorBrian J. Hall
Affiliation1.Global and Community Mental Health Research Group, New York University (Shanghai), Shanghai, China
2.Department of International Health, Johns Hopkins Bloomberg School of Public Health, Johns Hopkins University, Baltimore, United States
3.Program in Public Health Studies, Johns Hopkins University, Baltimore, United States
4.Centre for Macau Studies, University of Macau, Macao
5.UNC Project China, University of North Carolina at Chapel Hill, United States
6.Faculty of Infectious and Tropical Diseases, London School of Hygiene and Tropical Medicine, London, United Kingdom
7.Department of Health, Behavior and Society, Johns Hopkins Bloomberg School of Public Health, Johns Hopkins University, Baltimore, United States
Recommended Citation
GB/T 7714
Rui Ling,Hao Fong Sit,Suvasini Balaji,et al. Crowdsourcing to design a marketing package to promote a WHO digital mental health intervention among Chinese young adults[J]. Internet Interventions, 2021, 25, 100397.
APA Rui Ling., Hao Fong Sit., Suvasini Balaji., Agnes I.F.., Carl A. Latkin., Joseph D. Tucker., & Brian J. Hall (2021). Crowdsourcing to design a marketing package to promote a WHO digital mental health intervention among Chinese young adults. Internet Interventions, 25, 100397.
MLA Rui Ling,et al."Crowdsourcing to design a marketing package to promote a WHO digital mental health intervention among Chinese young adults".Internet Interventions 25(2021):100397.
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